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Urgent! Customer Service Representative - Site Job Opening In Orlando – Now Hiring ResultsCX
ResultsCX Orlando: The Hearts Behind the Headsets
Give me the basics!At ResultsCX, our Customer Service Representatives are skilled problem-solvers and trusted resources for our customers.
As a Customer Service Representative, you will handle inbound and outbound calls to assist customers with account updates, billing questions, service inquiries, new account setups and more! This position goes beyond the script, giving you a key role in helping our communities.
“One of our agents received a call from a homeowner who was clearly anxious — she had just opened a ‘final notice’ mailer warning her that her home warranty had expired.
The company name wasn’t familiar, and with so many scams these days, she didn’t know who to trust.
She just wanted to be sure she was protected.
Our agent took the time to walk through each of the customer’s three active plans — confirming the coverage, explaining her billing schedule, and making sure the customer felt confident her policies were up to date and active.
As they reviewed everything together, the agent noticed something else: the customer was missing a key line of coverage that most homeowners benefit from.
Rather than just mention it, the agent explained what the additional plan covered, how it worked, and how it could save the customer both time and money in the long run.
Before moving forward, the agent offered to investigate the mailer — even calling the number listed herself.
When it turned out to be a dead end, the agent gently advised the customer that it could be a scam, empowering her to stay vigilant going forward.
By the end of the call, the customer not only enrolled in the missing coverage, but expressed heartfelt thanks for the agent’s patience, clarity, and care.
She hung up more protected, more informed, and far more at ease than when she dialed in.”
We expect greater of ourselves… What’s Your Greater?
Come find it at ResultsCX!
To work at our Orlando site, you need:
ResultsCX is a premier customer experience partner to Fortune 100 and 500 companies.
We design, build, and deliver digitally influenced customer journeys that achieve the satisfaction and loyalty brands need to thrive and grow, while improving efficiency and reducing costs.
ResultsCX’s 30+-year track record for reimagining the customer experience to meet consumers’ evolving expectations has driven growth to more than 20 geographic hubs and approximately 20,000 colleagues worldwide.
Our core expertise extends to actionable analytics, contact center as a service (CCaaS), and our own SupportPredict AI-powered digital experience platform.
Our strength lies in exceptional individuals working together in a high-performing, fun culture to deliver next-generation customer experiences on behalf of our clients.
Results-CX
✨ Smart • Intelligent • Private • Secure
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Unlock Your Customer Service Potential: Insight & Career Growth Guide
Real-time Customer Service Jobs Trends in Orlando, United States (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Customer Service in Orlando, United States using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 233676 jobs in United States and 1054 jobs in Orlando. This comprehensive analysis highlights market share and opportunities for professionals in Customer Service roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! ResultsCX is currently hiring and seeking a Customer Service Representative Site to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Customer Service Representative Site Jobs Orlando.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at ResultsCX adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Customer Service Representative Site Jobs United States varies, but the pay scale is rated "Standard" in Orlando. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Customer Service Representative Site typically include Information And Record Clerks and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for Customer Service Representative Site, consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Customer Service Representative Site interview at ResultsCX, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the ResultsCX's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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