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Urgent! Customer Service Representative | Technical Support Job Opening In Columbus – Now Hiring Spectrum
Position Type: Full Time Location: Columbus, Ohio Date Posted: Date posted 09/30/2025 Areas of interest: Call Center, Customer Operations, Customer Service Requisition Number: 2025-62514 Business unit: Customer Operations CRP114 This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
Are you positive and proactive with a passion for helping people?
Do you enjoy active listening and solving problems?
Are you tech-savvy and love to multi-task?
Then you’ll thrive as a professional Customer Service Representative at Spectrum.
Customer Service Representatives are vital to our mission, taking inbound calls and providing support that strengthens connections between Spectrum and our residential customers.
BE PART OF THE CONNECTION
As a Customer Service Rep with a focus on Internet and Voice Repair, you'll provide customer support by phone, troubleshoot internet and phone technical issues, and handle basic billing inquiries and payments.
Every day, your work will connect people in ways that matter and make a positive impact on our subscribers and the company.
WHAT OUR CUSTOMER SERVICE REPRESENTATIVES ENJOY MOST
We are a large organization operating 24/7 bustling call centers offering a variety of shifts.
With your customer-centric mentality and a variety of tools and resources, you’ll overcome challenges and get services running smoothly.
Be prepared to manage tough feedback from clients and convey a strong understanding of Spectrum services.
If you’d enjoy this type of dynamic job, we want to hear from you.
WHAT YOU’LL BRING TO SPECTRUM
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Unlock Your Customer Service Potential: Insight & Career Growth Guide
Real-time Customer Service Jobs Trends in Columbus, United States (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Customer Service in Columbus, United States using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 138956 jobs in United States and 857 jobs in Columbus. This comprehensive analysis highlights market share and opportunities for professionals in Customer Service roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Spectrum is currently hiring and seeking a Customer Service Representative | Technical Support to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Customer Service Representative | Technical Support Jobs Columbus.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Spectrum adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Customer Service Representative | Technical Support Jobs United States varies, but the pay scale is rated "Standard" in Columbus. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Customer Service Representative | Technical Support typically include Information And Record Clerks and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for Customer Service Representative | Technical Support, consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Customer Service Representative | Technical Support interview at Spectrum, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Spectrum's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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