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Customer Service Job Opening In San Diego – Now Hiring TTM Technologies, Inc.


Job description

TTM Technologies, Inc.

– Publicly Traded US Company, NASDAQ (TTMI) – Top-5 Global Printed Circuit Board Manufacturer

About TTM


TTM Technologies, Inc.

is a leading global manufacturer of technology solutions including engineered systems, radio frequency (“RF”) components and RF microwave/microelectronic assemblies, and quick-turn and technologically advanced printed circuit boards (“PCBs”).

TTM stands for time-to-market, representing how TTM's time-critical, one-stop manufacturing services enable customers to shorten the time required to develop new products and bring them to market.

The individual in this position is responsible for maintaining a positive relationship between TTM Technologies and its customers.

The Customer Service Representative will build strategic customer relationships by means of proactive interaction to meet business goals.

Positive and energetic customer interface will encompass the majority of the workday in the form of telephone, e-mail and fax communications in an effort to succeed in gaining the opportunity to complete a customer’s order and increase the revenue of the corporation.
  •  Able to quote from drawings or information supplied by customers to adequately book orders
  •  Establish and maintain standard pricing levels at quotation
  •  Negotiate and follow up on sales quotations to secure and book job orders
  •  Address, resolve and communicate customer issues concerning manufacturability of products
  •  Complete error free order entry into pre-established software and systems
  •  Track job orders from booking to product release
  •  Understand and maintain database of records for backlog reconciliation
  •  Efficiently resolve issues with front end engineering to insure product releases are accurate and timely
  •  Communicate with manufacturing departments to resolve on time delivery and quality issues
  •  Maintain complete and accurate customer contact information
  •  Set forth to meet and achieve daily goals
  •  Responsible for providing and interpreting reports on sales activities and objective measurements
  •  Develop, solicit and generate new customer accounts
  •  Develop and maintain an organized work area
  •  Balance workload to meet goals
  •  Must clearly understand technology associated with manufacturing high technology circuit boards
  •  Project independence, motivation and a success driven approach to complete responsibilities and meet goals
  •  Excellent and articulate speaker in a variety of settings; easily adjusts the message to match the audience
  •  Able to use superior customer-oriented telephone etiquette
  •  Ability to coordinate and work effectively with many different departments, companies and personalities
  •  Ability to read, write and communicate in English to the degree necessary to perform the job
  •  Ability to work under pressure and prioritize tasks
  •  Ability to multitask
  •  Experience in an inside sales environment preferred; printed circuit board industry experience a plus
  • Excellent use and knowledge of Microsoft Office; Outlook, Word, Excel, PowerPoint
  •  Bachelor’s degree preferred, but not required
  • Must have or be capable of obtaining and maintaining a U.S. Department of Defense (DoD) security clearance.
    ​ #LI-EC1

    TTM offers a variety of health and well-being benefit programs.

    Benefit options include medical, dental, vision, 401k, flexible spending and health savings accounts, accident benefits, life insurance, disability benefits, paid vacation & holidays.

    Benefits are available on the 1st of the month following date of hire.

    For some positions, only PTO and holiday benefits are offered.

    Compensation ranges for roles at TTM Technologies varies depending on a wide array of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; certifications; and other business and organizational needs.

    The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled.

    At TTM Technologies, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on each individual set of circumstances.

    A reasonable estimate of the current range is:

    $46,273 - $73,142

    Additional compensation: An annual or quarterly company bonus may apply based on position assignment.

    Positions hired for alternative shift may be eligible for a shift premium based on the assigned shift and location.


    Must comply with TTM Export Control Policies and Procedures and all applicable laws including ITAR, EAR and OFAC including but not limited to: a) being able to identify ITAR product on the manufacturing floor and understand that access to these products and related technical data is restricted to only US Citizens and US Permanent Residents; b) recognition of Foreign Person visitors by badge differentiation; c) understand and follow authorization procedures for bringing foreign visitors into facilities (VAL); d) understand the Export and ITAR requirements for shipments leaving the US; e) manage vendor approvals for ITAR manufacturing and services.

    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability or protected veteran status.

    Required Skill Profession

    Information And Record Clerks


    • Job Details

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    Unlock Your Customer Service Potential: Insight & Career Growth Guide


    Real-time Customer Service Jobs Trends (Graphical Representation)

    Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Customer Service in San Diego, United States, highlighting market share and opportunities for professionals in Customer Service roles.

    143531 Jobs in United States
    143531
    2883 Jobs in San Diego
    2883
    Download Customer Service Jobs Trends in San Diego and United States

    Are You Looking for Customer Service Job?

    Great news! is currently hiring and seeking a Customer Service to join their team. Feel free to download the job details.

    Wait no longer! Are you also interested in exploring similar jobs? Search now: .

    The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at TTM Technologies, Inc. adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:

    1. Independence

    2. Loyalty

    3. Impartiapty

    4. Integrity

    5. Accountabipty

    6. Respect for human rights

    7. Obeying United States laws and regulations

    What Is the Average Salary Range for Customer Service Positions?

    The average salary range for a varies, but the pay scale is rated "Standard" in San Diego. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

    What Are the Key Qualifications for Customer Service?

    Key qualifications for Customer Service typically include Information And Record Clerks and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

    How Can I Improve My Chances of Getting Hired for Customer Service?

    To improve your chances of getting hired for Customer Service, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

    Interview Tips for Customer Service Job Success

    TTM Technologies, Inc. interview tips for Customer Service

    Here are some tips to help you prepare for and ace your Customer Service job interview:

    Before the Interview:

    Research: Learn about the TTM Technologies, Inc.'s mission, values, products, and the specific job requirements and get further information about

    Other Openings

    Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

    Dress Professionally: Choose attire appropriate for the company culture.

    Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

    Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

    During the Interview:

    Be Punctual: Arrive on time to demonstrate professionalism and respect.

    Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

    Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

    Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

    Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

    Follow Up: Send a thank-you email to the interviewer within 24 hours.

    Additional Tips:

    Be Yourself: Let your personality shine through while maintaining professionalism.

    Be Honest: Don't exaggerate your skills or experience.

    Be Positive: Focus on your strengths and accomplishments.

    Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

    Turn Off Phone: Avoid distractions during the interview.

    Final Thought:

    To prepare for your Customer Service interview at TTM Technologies, Inc., research the company, understand the job requirements, and practice common interview questions.

    Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the TTM Technologies, Inc.'s products or services and be prepared to discuss how you can contribute to their success.

    By following these tips, you can increase your chances of making a positive impression and landing the job!

    How to Set Up Job Alerts for Customer Service Positions

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