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Urgent! Customer Service Support Specialist - TS/SCI with Polygraph Job Opening In Chantilly – Now Hiring General Dynamics Information Technology

Customer Service Support Specialist TS/SCI with Polygraph



Job description

**Req ID:** RQ205964
**Type of Requisition:** Regular
**Clearance Level Must Be Able to Obtain:** Top Secret SCI + Polygraph
**Public Trust/Other Required:** None
**Job Family:** IT Infrastructure and Operations
**Skills:**
Customer Service,System Administration,Technical Support
**Experience:**
5 + years of related experience
**US Citizenship Required:**
Yes

**Job Description:**

Transform technology into opportunity as a Customer Service Support Specialist with GDIT.

A career in enterprise IT means connecting and enhancing the systems that matter most.

At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate.

At GDIT, people are our differentiator.

As a Customer Service Support Specialist you will help ensure today is safe and tomorrow is smarter.

Our work depends on a Customer Service Support Specialist joining our team.

**WHAT YOU’LL NEED TO SUCCEED:**

+ **Education:** Bachelor’s degree in Computer Science, Engineering, or a related technical discipline, or the equivalent combination of education, technical certifications or training, or work experience.
+ **Required Experience:** 5+ years of related
+ **Required Skills & Experience:**
+ Demonstrated experience in customer service
+ Demonstrated experience in technical support service
+ Demonstrated experience in system administration for Windows and Linux systems
+ Demonstrated experience trouble-shooting hardware, telephony, and video
+ Demonstrated experience deploying and testing hardware and software
+ Demonstrated experience using an enterprise ticketing system
+ Demonstrated experience working with Windows Operating Systems
+ Demonstrated experience working with Linux Operating Systems
+ Demonstrated knowledge of LAN/WAN architectures and troubleshooting
+ Demonstrated working knowledge with VPN clients such as Cisco VPN and others
+ **Desired Skills and Demonstrated Experience:**
+ Demonstrated exceptional security practice in working with Restricted Handling (RH) data
+ Experience working with special systems such as FSA3 and FiCE
+ Trained and Certified as a Data Transfer Officer
+ Trained and Certified as a Krypto handling technician
+ Trained to support special “Back Room” requirements
+ Advanced training in FSA3 and FiCE architecture and in associated troubleshooting procedures
+ **Security Clearance Level:** TS/SCI with Polygraph
+ **Location: Dulles VA** - On Customer Site
+ U.S. Citizenship Required

**GDIT IS YOUR PLACE:**

+ 401K with company match
+ Comprehensive health and wellness packages
+ Internal mobility team dedicated to helping you own your career
+ Professional growth opportunities including paid education and certifications
+ Cutting-edge technology you can learn from
+ Rest and recharge with paid vacation and holidays
#VA_2025Alumni

#GDITEnhanced2025

#OpportunityOwned
#GDITCareers
#WeAreGDIT
#JET

The likely salary range for this position is $104,188 - $140,960.

This is not, however, a guarantee of compensation or salary.

Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match.

To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave.

To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available.

We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.
We are GDIT.

A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community.

Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation.

We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development.

Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.
Join our Talent Community to stay up to date on our career opportunities and events at https://gdit.com/tc.
Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans


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