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Urgent! Customer Success Manager Job Opening In Princeton – Now Hiring ISMG - Information Security Media Group
About Us ISMG is a global intelligence firm and media powerhouse, leading the way in cybersecurity, enterprise IT, and digital transformation.
With 10+ brands, 38 digital media properties, and over 400 premier events annually—ISMG connects a network of over 2M executives, decision-makers, and innovators with the insights and opportunities they need to stay ahead.
The Opportunity We’re seeking a personable, strategic, and highly organized Customer Success Manager to join our fast-paced Digital Campaigns team.
This is a high impact, high volume role where you’ll be the primary point of contact for our digital marketing clients—building trust, driving measurable results, and ensuring every campaign is flawlessly executed.
You’ll be at the center of multiple moving pieces, managing competing priorities with precision, and collaborating across teams to deliver client success at scale.
If you thrive in a detail-oriented environment, excel at multitasking, and are energized by creating impact through digital strategy—we’d love to hear from you!
What You'll Be Doing Manage a large portfolio of digital campaigns simultaneously, translating client goals into clear strategies and ensuring deadlines and deliverables are consistently met.
Serve as the main liaison between clients and internal teams, through proactive communication, personalized support, and a high standard of service.
Closely monitor campaign performance, analyze KPIs, and identify and troubleshoot risks quickly—ensuring accuracy and excellence in every client interaction.
Drive client growth and retention by identifying upsell and cross-sell opportunities, collaborating with sales to develop strategic account plans.
Gather and share client feedback through regular touchpoints, influencing product enhancements and campaign innovation.
Collaborate across teams—including sales, marketing ops, and product—to deliver a seamless, high-impact customer experience.
What You Bring to the Table Bachelor’s degree in Marketing, Communications, Business, or a related field required.
3–5 years of experience in a client-facing Customer Success, Account Management, Client Services, Sales or Customer Service role—ideally within digital marketing, media, or SaaS.
Proven ability to manage high volumes of concurrent campaigns with accuracy, organization, and attention to detail.
Strong communication skills—written and verbal—with the ability to simplify technical concepts and build trust with diverse stakeholders.
Proven analytical and problem-solving skills, with the ability to interpret data, diagnose challenges, and drive strategic solutions.
Highly proactive, resourceful, and adaptable—skilled at balancing competing priorities in a fast-paced environment. Hands-on experience executing digital marketing campaigns; familiarity with the technology or information security sector is a strong advantage.
🌟 Why Join ISMG?
Be part of a fast-growing digital cybersecurity powerhouse at the forefront of cybersecurity and enterprise IT.
Collaborate with innovative thinkers and creative professionals who inspire excellence.
Make a direct impact on both client success and company growth.
Thrive in a supportive culture that values autonomy, innovation, and results.
Apply Now!
✨ Smart • Intelligent • Private • Secure
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Unlock Your Customer Success Potential: Insight & Career Growth Guide
Real-time Customer Success Jobs Trends in Princeton, United States (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Customer Success in Princeton, United States using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 69103 jobs in United States and 44 jobs in Princeton. This comprehensive analysis highlights market share and opportunities for professionals in Customer Success roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! ISMG - Information Security Media Group is currently hiring and seeking a Customer Success Manager to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Customer Success Manager Jobs Princeton.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at ISMG - Information Security Media Group adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Customer Success Manager Jobs United States varies, but the pay scale is rated "Standard" in Princeton. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Customer Success Manager typically include Business Operations Specialists and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for Customer Success Manager, consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Customer Success Manager interview at ISMG - Information Security Media Group, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the ISMG - Information Security Media Group's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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