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Urgent! Customer Success Manager Job Opening In Santa Clara – Now Hiring Applied Materials

Customer Success Manager



Job description

Who We Are

Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world.

We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day.

As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world – like AI and IoT.

If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world.

What We Offer

Salary:

$171,500.00 - $236,000.00

Location:

Santa Clara,CA

You’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers.

We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company.

Visit our Careers website to learn more.

At Applied Materials, we care about the health and wellbeing of our employees.

We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go.

Learn more about our .

About Us

We build advanced systems for semiconductor manufacturing, combining cutting-edge technology with innovative, multidisciplinary solutions.

We're seeking a Customer Success Manager with deep expertise in optical inspection to lead strategic customer engagement and drive product success.

Role Overview

As a Customer Success Manager, you will lead cross-functional efforts to solve high-value customer problems, shape product strategy, and ensure alignment between customer needs and product development.

You’ll be the voice of the customer, driving innovation and excellence across our organization.

Key Responsibilities

  • Identify high-impact customer challenges and lead multidisciplinary teams to develop solutions.
  • Collaborate with internal and external stakeholders to define product roadmap features based on Voice of Customer (VoC) input.
  • Develop long-term product strategies in partnership with Marketing, Engineering, and Executive Leadership.
  • Evaluate and validate technical strategies to ensure alignment with customer needs.
  • Promote cross-team communication and alignment on key VoC features.
  • Build and lead a Product Applications team; standardize application use-cases.
  • Define and report on key performance metrics for the Applications function.
  • Mentor and provide oversight to Applications Engineers.
  • Qualifications

  • Education: Master’s Degree or Ph.D. in a relevant field.
  • Experience: 10+ years in semiconductor metrology and inspection, with a strong background in optical technologies.
  • Proven leadership in customer success, product strategy, and cross-functional collaboration.
  • Strong analytical and strategic problem-solving skills.
  • Experience with automated KPI tracking and continuous process improvement.
  • Skills & Expertise

  • Deep understanding of semiconductor metrology and inspection systems.
  • Proficient in lifecycle management tools, templates, and checklists.
  • Recognized as a market voice and thought leader.
  • Ability to resolve complex technical and business challenges.
  • Why Join Us?

    This is a high-impact role with visibility across the organization and the opportunity to shape the future of our customer success strategy.

    If you're ready to lead with vision and drive innovation, we’d love to hear from you.

    Would you like me to tailor this for a specific platform (e.g., LinkedIn, Workday, Greenhouse)?

    Additional Information

    Time Type:

    Full time

    Employee Type:

    Assignee / Regular

    Travel:

    Yes, 25% of the Time

    Relocation Eligible:

    Yes

    The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members.

    In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.

    For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement.


    Required Skill Profession

    Business Operations Specialists



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      Unlock Your Customer Success Potential: Insight & Career Growth Guide


    • Real-time Customer Success Jobs Trends in Santa Clara, United States (Graphical Representation)

      Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Customer Success in Santa Clara, United States using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 70224 jobs in United States and 367 jobs in Santa Clara. This comprehensive analysis highlights market share and opportunities for professionals in Customer Success roles. These dynamic trends provide a better understanding of the job market landscape in these regions.

    • Are You Looking for Customer Success Manager Job?

      Great news! is currently hiring and seeking a Customer Success Manager to join their team. Feel free to download the job details.

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    • The Work Culture

      An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Applied Materials adheres to the cultural norms as outlined by Expertini.

      The fundamental ethical values are:
      • 1. Independence
      • 2. Loyalty
      • 3. Impartiality
      • 4. Integrity
      • 5. Accountability
      • 6. Respect for human rights
      • 7. Obeying United States laws and regulations
    • What Is the Average Salary Range for Customer Success Manager Positions?

      The average salary range for a varies, but the pay scale is rated "Standard" in Santa Clara. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

    • What Are the Key Qualifications for Customer Success Manager?

      Key qualifications for Customer Success Manager typically include Business Operations Specialists and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.

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    • Interview Tips for Customer Success Manager Job Success
      Applied Materials interview tips for Customer Success Manager

      Here are some tips to help you prepare for and ace your job interview:

      Before the Interview:
      • Research: Learn about the Applied Materials's mission, values, products, and the specific job requirements and get further information about
      • Other Openings
      • Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.
      • Dress Professionally: Choose attire appropriate for the company culture.
      • Prepare Questions: Show your interest by having thoughtful questions for the interviewer.
      • Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.
      During the Interview:
      • Be Punctual: Arrive on time to demonstrate professionalism and respect.
      • Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.
      • Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.
      • Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.
      • Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.
      • Follow Up: Send a thank-you email to the interviewer within 24 hours.
      Additional Tips:
      • Be Yourself: Let your personality shine through while maintaining professionalism.
      • Be Honest: Don't exaggerate your skills or experience.
      • Be Positive: Focus on your strengths and accomplishments.
      • Body Language: Maintain good posture, avoid fidgeting, and make eye contact.
      • Turn Off Phone: Avoid distractions during the interview.
      Final Thought:

      To prepare for your Customer Success Manager interview at Applied Materials, research the company, understand the job requirements, and practice common interview questions.

      Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Applied Materials's products or services and be prepared to discuss how you can contribute to their success.

      By following these tips, you can increase your chances of making a positive impression and landing the job!

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