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Urgent! Customer Support Agent Job Opening In Daytona Beach – Now Hiring TEKsystems
Overview
The Claims Customer Service Representative manages inbound calls related to existing homeowner claims, requiring navigation across multiple systems to research and resolve issues.
Handle escalated calls, update case notes, and serve as a liaison between Proctor, homeowners, and lenders.
What You’ll Do
+ Handle 40–50 daily inbound calls about homeowner claims
+ Navigate systems and research claim details to assist customers
+ Manage escalations and make outbound calls as needed
+ Act as liaison between Proctor, homeowners, and lenders
+ Stay calm under pressure and resolve issues professionally
+ Document updates in the claim system accurately
What You Bring
+ Minimum of 1-2 years of recent customer service experience (escalations, claims, or insurance preferred)
+ Must be able to handle difficult callers
+ Proficiency in using a Windows PC and navigating software systems
+ Typing speed of at least 35 words per minute
+ Strong verbal and written communication skills for phone and email interactions
+ Stable internet connection for remote training and work
+ Reliable transportation for potential onsite needs
+ Nice to Have:
+ Experience in insurance, mortgage, auto claims or any type of claims
+ Medicaid/Medicare experience
Schedule & Training
+ Contract to Hire
+ Work Setup: Onsite during Training then Hybrid (2 days onsite; 3 days WFH)
+ Start Date: November 12, 2025
+ Shift for Training: 8:30AM - 5:00PM | Monday - Friday | November 12 - December 9
+ Nesting Period: December 10 - January 7, 2026
+ Location: 220 South Ridgewood Avenue, Daytona Beach, Florida, 32114, United States
+ Available Shifts after Training: (Monday - Friday)
+ 9:30AM - 6:00PM
+ 10:00AM - 6:30PM
Pay and Benefits
+ Pay: $18/hour
+ Medical, dental, and vision insurance
+ 401(k) retirement savings plan
+ Life and disability insurance
Pay and Benefits
The pay range for this position is $18.00 - $19.50/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment.
Benefits are subject to change and may be subject to specific elections, plan, or program terms.
If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Daytona Beach,FL.
Application Deadline
This position is anticipated to close on Oct 24, 2025.
h4>About TEKsystems:
We're partners in transformation.
We help clients activate ideas and solutions to take advantage of a new world of opportunity.
We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia.
As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.
That's the power of true partnership.
TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We’re a leading provider of business and technology services.
We accelerate business transformation for our customers.
Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions.
We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed.
We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology.
We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities.
TEKsystems and TEKsystems Global Services are Allegis Group companies.
Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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Unlock Your Customer Support Potential: Insight & Career Growth Guide
Real-time Customer Support Jobs Trends in Daytona Beach, United States (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Customer Support in Daytona Beach, United States using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 103210 jobs in United States and 956 jobs in Daytona Beach. This comprehensive analysis highlights market share and opportunities for professionals in Customer Support roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! TEKsystems is currently hiring and seeking a Customer Support Agent to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Customer Support Agent Jobs Daytona Beach.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at TEKsystems adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Customer Support Agent Jobs United States varies, but the pay scale is rated "Standard" in Daytona Beach. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Customer Support Agent typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for Customer Support Agent, consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Customer Support Agent interview at TEKsystems, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the TEKsystems's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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