- Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role: Customer Support Engineer.
Urgent! Customer Support Engineer Job Opening In Grand Prairie – Now Hiring Safran Helicopter Engines
Job Description
Join a Global Leader in Aerospace Innovation!
At Safran Helicopter Engines, joining our team means becoming part of a world-renowned, forward-thinking company that leads the way in helicopter engine propulsion.
You'll collaborate with a passionate, diverse group of professionals who are driven by excellence and innovation.
We believe diversity is a strength, and we're proud to foster an inclusive workplace.
Why You'll Love Working Here:
•Be part of a global leader in aerospace propulsion
• Flexible work arrangements to support your lifestyle
• Work on cutting-edge technology in helicopter engines
• Inclusive culture that values your voice and ideas
• Career development opportunities within a global organization
• Comprehensive benefits package including health, 401K, and an employee stock purchase plan
Job Requirements
• Bachelor's degree in Aeronautical or Mechanical Engineering, or A&P license with 5+ years of experience on turboshaft engines
• 2–5 years of experience in Aeronautical Maintenance or Engineering
• Proficiency in English (written and spoken); French language skills a plus
• Strong analytical skills and familiarity with Microsoft Office and Power BI
• Experience with Safran-powered aircraft preferred
Physical & Work Environment Requirements
• Ability to lift up to 25 lbs occasionally
• Comfortable working in quiet office environments and occasionally exposed to airborne particles or chemicals
• Visual acuity for close work and color differentiation
But what else?
(advantages, specific features, etc.)
You'll play a key role in ensuring the performance and reliability of Safran Helicopter Engines in service by
providing expert technical support and driving continuous improvement.
Key Responsibilities:
• Deliver expert-level technical support to Field Representatives and customers through phone consultations, email correspondence, and on-site engagements, ensuring timely resolution of complex issues.
• Draft, validate, and authorize technical agreements under design office delegation, aligning with regulatory standards and engineering best practices.
• Lead root cause investigations for in-service incidents, producing comprehensive analytical reports that inform corrective actions and enhance operational safety.
• Drive continuous improvement in engine maintainability, initiating updates to maintenance procedures that optimize performance and reduce downtime.
• Perform advanced data analysis on engine removals and reliability metrics to identify systemic trends, propose actionable solutions, and support fleet-wide reliability enhancements.
Company Information
Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets.
Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible.
Safran has a global presence, with 100,000 employees and sales of 27.3 billion euros in 2024, and holds, alone or in partnership, world or regional leadership positions in its core markets.
Safran is in the 2nd place in the aerospace and defense industry in TIME magazine's World's best companies 2024 ranking.
Safran Helicopter Engines is the world's leading manufacturer of helicopter engines, with more than 75,000 produced since being founded.
It offers the widest range of helicopter turboshafts in the world and has more than 2,500 customers in 155 countries.
✨ Smart • Intelligent • Private • Secure
Practice for Any Interview Q&A (AI Enabled)
Predict interview Q&A (AI Supported)
Mock interview trainer (AI Supported)
Ace behavioral interviews (AI Powered)
Record interview questions (Confidential)
Master your interviews
Track your answers (Confidential)
Schedule your applications (Confidential)
Create perfect cover letters (AI Supported)
Analyze your resume (NLP Supported)
ATS compatibility check (AI Supported)
Optimize your applications (AI Supported)
O*NET Supported
O*NET Supported
O*NET Supported
O*NET Supported
O*NET Supported
European Union Recommended
Institution Recommended
Institution Recommended
Researcher Recommended
IT Savvy Recommended
Trades Recommended
O*NET Supported
Artist Recommended
Researchers Recommended
Create your account
Access your account
Create your professional profile
Preview your profile
Your saved opportunities
Reviews you've given
Companies you follow
Discover employers
O*NET Supported
Common questions answered
Help for job seekers
How matching works
Customized job suggestions
Fast application process
Manage alert settings
Understanding alerts
How we match resumes
Professional branding guide
Increase your visibility
Get verified status
Learn about our AI
How ATS ranks you
AI-powered matching
Join thousands of professionals who've advanced their careers with our platform
Unlock Your Customer Support Potential: Insight & Career Growth Guide
Real-time Customer Support Jobs Trends in Grand Prairie, United States (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Customer Support in Grand Prairie, United States using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 106386 jobs in United States and 475 jobs in Grand Prairie. This comprehensive analysis highlights market share and opportunities for professionals in Customer Support roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Safran Helicopter Engines is currently hiring and seeking a Customer Support Engineer to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Customer Support Engineer Jobs Grand Prairie.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Safran Helicopter Engines adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Customer Support Engineer Jobs United States varies, but the pay scale is rated "Standard" in Grand Prairie. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Customer Support Engineer typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for Customer Support Engineer, consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Customer Support Engineer interview at Safran Helicopter Engines, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Safran Helicopter Engines's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
Setting up job alerts for Customer Support Engineer is easy with United States Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!