Customer Support Representative II

Job description

**Customer Support Representative II**

**Think the best job opportunities are far away?** Think again.

Great opportunities are right here in your backyard.

Kelly® is looking for a **Customer Support Representative II** to work onsite in **Las Vegas, NV** .

Let us help you grow at work and discover the next step in your career, all while being a vital part of your community.

**Pay Rate:** $21.90/hr
**Schedule:** Monday - Friday, 7:30am to 4pm
**Location:** Las Vegas, NV 89119
**Position Type:** Temp to hire

**Why you should apply to be a Customer Support Representative II:**

+ Competitive pay rate.
+ Opportunity to work with an industry leader in compliance and regulatory solutions
+ Temp-to-perm potential, opening doors to long-term career growth
+ 100% onsite role that keeps you engaged and part of a dedicated team
+ 7:30AM–4PM schedule for great work-life balance.

**What’s a typical day as a Customer Support Representative II?

You’ll be:**

+ Processing client VO (Virtual Office) and RA (Registered Agent) mail daily
+ Handling and processing SOPs (Service of Process) between 9AM–3PM
+ Delivering weekly and monthly mail drops and forms/reports at USPS, including handling registered mail at the counter
+ Managing client support via phone, chat, and email—starting with basic support and expanding to more complex issues as you grow
+ Handling cash for money orders and postage
+ Opening and closing the office using issued key and alarm code (upon conversion)
+ Managing and adding office supplies to carts for approval on a weekly basis
+ Providing backup support to your team as needed

**This job might be an outstanding fit if you:**

+ Have dependable transportation, a valid driver’s license, insurance, and vehicle registration
+ Possess a cell phone for communication and app logins
+ Can successfully complete a typing test and spelling/grammar assessment (targeting 60WPM)
+ Have experience in cash handling and office support
+ Are detail-oriented, reliable, and ready to work 100% onsite in Las Vegas
+ Have customer service experience; industry or state filing experience is a plus

**What happens next?:** Once you apply, you’ll proceed to next steps if your skills and experience look like a good fit.

But don’t worry—even if this position doesn’t work out, you’re still in our network.

That means all of our recruiters will have access to your profile, expanding your opportunities even more.



Helping you discover what’s next in your career is what we’re all about, so let’s get to work.

Apply to be a **Customer Support Representative II** today!

**#GRACE**

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources.

Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability.

As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account.

In addition, employees are entitled to earn paid sick leave under the applicable state or local plan.

Click here (https://www.mykelly.com/help-support-working-with-kelly-us/#Benefits) for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Get a complete career fit with Kelly ® .

You’re looking to keep your career moving onward and upward, and we’re here to help you do just that.

Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive.

Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.

About Kelly

Work changes everything.

And at Kelly, we’re obsessed with where it can take you.

To us, it’s about more than simply accepting your next job opportunity.

It’s the fuel that powers every next step of your life.

It’s the ripple effect that changes and improves everything for your family, your community, and the world.

Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce.

Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center.

Kelly complies with the requirements of California’s state and local Fair Chance laws.

A conviction does not automatically bar individuals from employment.

Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer.

We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities.

At Kelly, we believe that the more inclusive we are, the better services we can provide.

Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center.

Kelly complies with the requirements of California’s state and local Fair Chance laws.

A conviction does not automatically bar individuals from employment.

Required Skill Profession

Other General