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Urgent! Customer Support Representative-II Job Opening In San Francisco California – Now Hiring Abacus Service Corporation
Client
DoorDash
Title
Customer Support Representative-II
Location
HQ, USA, CA, San Francisco, 2nd St
Description
**Must be bilingual in Spanish** DoorDash is piloting a new offering in the health sector.
You will be joining a small team responsible for ensuring that we are able to successfully execute deliveries with a 0% error rate.
This role is focused on Live Operations and will include proactive outbounds to our delivery drivers and merchants to drive exceptional quality.
To succeed in this role you will need to have strong communication, troubleshooting and organizational skills, and a desire to continue learning.
Note on Logistics This role is 100% remote and time-zone flexible (between ET and PST).
This role will focus on deliveries in CT - you will need to be available between 8am - 6pm CST, Mon - Sat.
You'll be a strategic problem solver and become a subject matter expert in all things related to our new product.
You will be the first line of defense, ensuring that DoorDash provides an exceptional service experience when something goes wrong.
You're excited about this opportunity because you will...
- Proactively identify issues and potential failures and implement mitigation tactics - Address merchant & dasher issues with empathy and urgency - Spearhead & execute workflows that ensure we meet exceptional SLAs - Identify trends & communicate findings to the broader teams to improve our processes - Develop a deep expertise in our product, processes, systems, tools - Be an early part of a collaborative team that prides itself with world-class customer service for a vital industry leading technology platform We're excited about you because...
- You have a Bachelor's degree or equivalent amount of work experience - You have 2+ years of work experience in a fast-paced customer service role in technology, hospitality or healthcare - You are a highly-motivated individual that can work independently - You are a natural problem solver, willing to triage problems that may not have a pre-defined solution - You can speak fluent English and have above average technical fluency (typing speed of 40 WPM).
- You have effective written communication skills--including top-notch grammar, spelling, and the ability to write both formally and casually using DoorDash's brand voice and tone - You are above average in technological fluency - and are especially comfortable with Google Sheets Bonus points for...
Familiarity with G-Suite, Slack, Atlassian, Salesforce Previous experience in healthcare
Start Date
Aug 11, 2025
End Date
Nov 30, 2025
Workday Access - Posting
Yes
Business Need
Increase in Workload
Primary Hours
Standard Business Hours
Allow for Remote
Yes
Requisition Process Type
Standard
Laptop
Yes
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Unlock Your Customer Support Potential: Insight & Career Growth Guide
Real-time Customer Support Jobs Trends in San Francisco, California, United States (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Customer Support in San Francisco, California, United States using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 104979 jobs in United States and 2157 jobs in San Francisco, California. This comprehensive analysis highlights market share and opportunities for professionals in Customer Support roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Abacus Service Corporation is currently hiring and seeking a Customer Support Representative II to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Customer Support Representative II Jobs San Francisco California.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Abacus Service Corporation adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Customer Support Representative II Jobs United States varies, but the pay scale is rated "Standard" in San Francisco California. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Customer Support Representative II typically include Office And Administrative Support and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for Customer Support Representative II, consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Customer Support Representative II interview at Abacus Service Corporation, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Abacus Service Corporation's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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