Urgent! CX Technical Program Manager Job Opening In USA, USA – Now Hiring Coinbase
Ready to be pushed beyond what you think you’re capable of?
At Coinbase, our mission is to increase economic freedom in the world.
It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system.
To achieve our mission, we’re seeking a very specific candidate.
We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system.
We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up.
We want someone who will run towards, not away from, solving the company’s hardest problems.
Our is intense and isn’t for everyone.
But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no better place to be.
While many roles at Coinbase are remote-first, we are not remote-only.
In-person participation is required throughout the year.
Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment.
Attendance is expected and fully supported.
The Coinbase Customer Experience (CX) organization is on a mission to provide the most trusted and value added customer support.
Our team is dedicated to eliminating customer pain points, empowering our global customer base via self-service and automation, and optimizing customer support interactions to create an effortless experience.
As a CX Technical Program Manager, you will play a critical role in shaping and delivering the Consumer Support technology roadmap.
You will identify opportunities to elevate our self-service and automated support experiences in ways that delight our customers.
You will lead strategic cross-functional initiatives to develop scalable, data-driven, and customer-focused experiences that both resolve issues and create value for our business.
What You’ll Be Doing:
What We Look For In You:
Nice to Haves:
ID: P69645
Please be advised that each candidate may submit a maximum of four applications within any 30-day period.
We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying.
Commitment to Equal Opportunity
Coinbase is proud to be an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law.
Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law.
For US applicants, you may view the and the by clicking on their corresponding links.
Additionally, Coinbase participates in the in certain locations, as required by law.
Coinbase is also committed to providing reasonable accommodations to individuals with disabilities.
If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations[at] to let us know the nature of your request and your contact information.
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Global Data Privacy Notice for Job Candidates and Applicants
Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants.
Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available .
By submitting your application, you are agreeing to our use and processing of your data as required.
For US applicants only, by submitting your application you are agreeing to arbitration of disputes as outlined
AI Disclosure
For select roles, Coinbase is piloting an AI tool based on machine learning technologies to conduct initial screening interviews to qualified applicants.
The tool simulates realistic interview scenarios and engages in dynamic conversation.
A human recruiter will review your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the qualifications and characteristics outlined in the job description.
For select roles, Coinbase is also piloting an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate.
The above pilots are for testing purposes and Coinbase will not use AI to make decisions impacting employment.
To request a reasonable accommodation due to disability, please contact accommodations[at]
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Unlock Your CX Technical Potential: Insight & Career Growth Guide
Real-time CX Technical Jobs Trends in United States, United States (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for CX Technical in United States, United States using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 24238 jobs in United States and 387 jobs in United States. This comprehensive analysis highlights market share and opportunities for professionals in CX Technical roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Coinbase is currently hiring and seeking a CX Technical Program Manager to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: CX Technical Program Manager Jobs United States.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Coinbase adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a CX Technical Program Manager Jobs United States varies, but the pay scale is rated "Standard" in United States. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for CX Technical Program Manager typically include Operations Specialties Managers and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your CX Technical Program Manager interview at Coinbase, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Coinbase's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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