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Urgent! Data Analyst 5 (Business Intelligence Expert) Job Opening In Plano – Now Hiring Intelliswift Software Inc

Data Analyst 5 (Business Intelligence Expert)



Job description

Pay rate range: $70/hour.

to $75/hr.

on W2

Schedule: Hybrid, Mon-Thurs on site, Fri WFH/Remote





Top skills: SQL, Data Modeling, Python, Tableau



KEY RESPONSIBILITIES/REQUIREMENTS:

Business Intelligence Analyst proficient in SQL, Python, and Tableau.

Candidates should demonstrate the ability to create interactive dashboards and visualizations that drive business decisions.

This role plays a crucial part in developing impactful and engaging dashboard solutions that drive customer service strategy.

Require 5-9 years of experience, particularly within customer service operations.



Requirements -

• You are an expert in Tableau and can craft jaw-dropping dashboards that wow stakeholders and inform strategic decisions.

• You are a solid coder who uses either SQL & Python/Spark/R to deploy data solutions or data products into production.

• You are highly enthusiastic about uncovering actionable insights from data and conveying these insights to the business as stories that stick.

• You are a strong analytical person who loves solving business problems using massive data sets.

• You interface with leadership and team members to get clarity on your requirements, end goals, and deliverables.

• You are detail-oriented but never lose sight of deadlines.

• You always have an eye on the products you deployed and never assumes that everything is ok.

• You are comfortable following the procedures and coding standards set by the organization

• You have MS or BS in Mathematics, Computer Science, Engineering, or Economics (required).

• You have 3-6 years of experience in Customer Service functions for consumer products, retail, tech, telecom, or financial industries.

• You have 2-4 years of experience in a Big Data environment, specifically Hive/Spark where you have worked on solutions that scale smoothly on high-volume (1TB+) & high-dimensionality (500+ variables per schema) data.

• You have worked with massive structured/unstructured data sets before.



Must have Soft Skills –

• Proactive and sometimes Reactive

o "Think and Jump right in" attitude

o Need to be an independent contributor, simultaneously valuing feedback from team members



• Work Style –

o Be analytical and solve problems without losing sight of end goals

o Detail-oriented but never lose sight of deadlines



• Procedure Oriented

o Clearly understand and agree on the standards set by the leadership and how they will be evaluated

o Maintain standards most of the time however, should voice new procedures and systems



• Interpersonal skills-

o Need to be able to empathize with the team and be able to control his/her internal state to handle the workload during ambitious targets.

o Given ambitious deadlines , be proactive and extract clarity on requirements, deliverables and tasks from PM and leadership



• Quality Control –

o Constantly check on models and not assume that things are ok.



Core Responsibilities

• Follow agile development principles to develop and deploy cutting-edge Data Products and POCs using massive sets of structured and unstructured data.

• Ensure the data product is deployed through testing and is of the highest quality

• Communicate the results to other members of the team in a clear and intuitive manner

• Interface with leadership and team members regularly to brainstorm ideas, communicate progress, and risks.

• Use JIRA and Confluence as tools for Agile Project planning

• Communicate the progress and results in a clear, concise, and timely manner with other stakeholders



Data - Responsibilities

• Always looking out for data resources that enhance the model performance

• Clearly communicate with PMs about acquisition of the data sources

• Work with team members to develop and design solutions for data products

• Write code to clean, munge, analyze, EDA, and visualize terabytes of data

• Proficient in EDA and visualizations

• Debug the machine learning models with ease

• Understand the upstream and downstream interface requirements and design the solutions accordingly

• Always looking for avenues for automation in data pipelines wherever applicable

• Get comfortable in the team’s sprint planning procedures

• Clearly communicate with DE about deployment requirements

• Work with DE to get the data in the Data Lake in the required format.



Compliance - Responsibilities

• Ensure completeness of the product

• Make sure that the product is of the highest quality

• Adept in documenting the analytical work.

Ensure that the documentation is complete and reviewed by Team Leads.

• Ensure code meets team standards

• JIRA for agile development



Should have Knowledge and Experience

• Experience in Customer Service Operations in one of the following domains –

o Telecom/retail/e-commerce/consumer packaged goods (CPG), Mobile or Consumer electronics industries



• Agile Principles/Scrum/Kanban

• Solid understanding of Hadoop (Hive and Impala) & Spark (PySpark/Scala)

• Proficient in (Python/Scala/R/Java ) & SQL

• Proficient in Data Visualization Software – Tableau/Power BI.


Required Skill Profession

Mathematical Science Occupations



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