Know ATS Score
CV/Résumé Score
  • Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role: Data Analyst and Customer Advisor.
United States Jobs Expertini

Urgent! Data Analyst and Customer Advisor Job Opening In Norristown Pennsylvania – Now Hiring RX2 Solutions

Data Analyst and Customer Advisor



Job description

TITLE:  Data Analyst and Customer Advisor

TYPE:  Contract

LOCATION:  Norristown, PA

ONSITE/REMOTE/HYBRID: Hybrid, onsite 3 days a week  

START DATE:  October/November 2025

SHIFT:  Monday-Friday, 8:00 am – 5:00 pm





We are seeking a motivated Data Analyst and Customer Advisor to provide analytical and client support to member organizations and key stakeholders.

This position combines customer relationship management with data analysis to identify trends, improve service delivery, and ensure a positive client experience.

The Advisor serves as the main contact for customer inquiries, conducts data-driven research, and provides actionable insights that help enhance engagement and efficiency.



MAIN RESPONSIBILITIES


  • Communicate effectively with member representatives across a wide range of topics to ensure a high level of satisfaction.

  • Conduct data analysis on large datasets to identify patterns, trends, and improvement opportunities.

  • Adapt quickly to changing priorities and new processes as the organization evolves.

  • Perform both primary and secondary research to support client needs and business initiatives.

  • Track, document, and monitor incoming customer requests to ensure accuracy and consistency in responses.

  • Serve as the primary contact for member inquiries received via phone and email, ensuring prompt and thorough issue resolution.

  • Recommend and maintain updates for internal knowledge base materials such as FAQs and reference content.

  • Manage "quick hit” customer requests requiring immediate attention and timely follow-up.

  • Identify potential issues and proactively recommend practical solutions.

  • Develop a strong understanding of organizational operations, service offerings, and goals to effectively support member interactions.

  • Balance multiple projects simultaneously while prioritizing tasks and maintaining accuracy under tight deadlines.

  • Collaborate across teams and departments to deliver consistent, high-quality results in a fast-paced environment.


 

QUALIFICATIONS

Required:


  • Bachelor's degree (or equivalent combination of education and experience).

  • Demonstrated problem-solving and customer service skills.

  • Excellent verbal, written, and presentation communication skills.

  • Advanced proficiency in Microsoft Excel, with strong working knowledge of Word and PowerPoint.

  • Proven ability to deliver high-quality work with exceptional attention to detail.

  • Ability to manage multiple priorities independently and exercise sound judgment.

  • Self-starter with strong initiative and adaptability.


Preferred:


  • Interest or prior exposure to the energy or utilities industry.

  • Familiarity with SQL, Python, Salesforce, or MS Access.

  • Degree in Business, Marketing, Finance, Mathematics, Data Analytics, or a related discipline.

  • Background in client management, data analytics, or customer experience.

  • Data Analytics certification or comparable experience.


 

EOE STATEMENT

We are an equal opportunity employer.

We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law.

 

 


Required Skill Profession

Other General



Your Complete Job Search Toolkit

✨ Smart • Intelligent • Private • Secure

Start Using Our Tools

Join thousands of professionals who've advanced their careers with our platform

Rate or Report This Job
If you feel this job is inaccurate or spam kindly report to us using below form.
Please Note: This is NOT a job application form.


    Unlock Your Data Analyst Potential: Insight & Career Growth Guide


  • Real-time Data Analyst Jobs Trends in Norristown, Pennsylvania, United States (Graphical Representation)

    Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Data Analyst in Norristown, Pennsylvania, United States using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 102035 jobs in United States and 189 jobs in Norristown, Pennsylvania. This comprehensive analysis highlights market share and opportunities for professionals in Data Analyst roles. These dynamic trends provide a better understanding of the job market landscape in these regions.

  • Are You Looking for Data Analyst and Customer Advisor Job?

    Great news! is currently hiring and seeking a Data Analyst and Customer Advisor to join their team. Feel free to download the job details.

    Wait no longer! Are you also interested in exploring similar jobs? Search now: .

  • The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at RX2 Solutions adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:
    • 1. Independence
    • 2. Loyalty
    • 3. Impartiality
    • 4. Integrity
    • 5. Accountability
    • 6. Respect for human rights
    • 7. Obeying United States laws and regulations
  • What Is the Average Salary Range for Data Analyst and Customer Advisor Positions?

    The average salary range for a varies, but the pay scale is rated "Standard" in Norristown Pennsylvania. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

  • What Are the Key Qualifications for Data Analyst and Customer Advisor?

    Key qualifications for Data Analyst and Customer Advisor typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.

  • How Can I Improve My Chances of Getting Hired for Data Analyst and Customer Advisor?

    To improve your chances of getting hired for Data Analyst and Customer Advisor, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

  • Interview Tips for Data Analyst and Customer Advisor Job Success
    RX2 Solutions interview tips for Data Analyst and Customer Advisor

    Here are some tips to help you prepare for and ace your job interview:

    Before the Interview:
    • Research: Learn about the RX2 Solutions's mission, values, products, and the specific job requirements and get further information about
    • Other Openings
    • Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.
    • Dress Professionally: Choose attire appropriate for the company culture.
    • Prepare Questions: Show your interest by having thoughtful questions for the interviewer.
    • Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.
    During the Interview:
    • Be Punctual: Arrive on time to demonstrate professionalism and respect.
    • Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.
    • Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.
    • Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.
    • Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.
    • Follow Up: Send a thank-you email to the interviewer within 24 hours.
    Additional Tips:
    • Be Yourself: Let your personality shine through while maintaining professionalism.
    • Be Honest: Don't exaggerate your skills or experience.
    • Be Positive: Focus on your strengths and accomplishments.
    • Body Language: Maintain good posture, avoid fidgeting, and make eye contact.
    • Turn Off Phone: Avoid distractions during the interview.
    Final Thought:

    To prepare for your Data Analyst and Customer Advisor interview at RX2 Solutions, research the company, understand the job requirements, and practice common interview questions.

    Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the RX2 Solutions's products or services and be prepared to discuss how you can contribute to their success.

    By following these tips, you can increase your chances of making a positive impression and landing the job!

  • How to Set Up Job Alerts for Data Analyst and Customer Advisor Positions

    Setting up job alerts for Data Analyst and Customer Advisor is easy with United States Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!