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Urgent! Data Analyst (ServiceNow) on ITSM team Job Opening In Schaumburg Illinois – Now Hiring Expert In Recruitment Solutions
Role: Data Analyst (ServiceNow) on ITSM team
Contract: 12-24 months
Remote (CST hours preferred)
NEED 2 PROFESSIONAL REFERENECS OF MANAGER VENDOR WILL VERIFY WITH THEM VIA THE CALL AND EMAIL
Job Description:
This person will be responsible for analyzing data, identifying trends, developing insights, and providing actionable recommendations to both business and IT teams.
This role requires strong analytical skills and the ability to communicate findings effectively through written reports and presentations.
Key Responsibilities:
" Collect, analyze, and interpret data primarily from ServiceNow but occasionally from other sources to identify trends and patterns.
" Develop insights and recommendations based on data analysis to support business and IT decision-making.
" Prepare comprehensive reports and presentations to communicate findings to stakeholders.
" Collaborate with business and IT teams to understand their data needs and provide solutions.
" Ensure data accuracy and integrity in all analyses and reports.
Preferred Skills:
" Familiarity with ServiceNow application.
" Experience with IT Service Management Processes, such as Incident Management.
Qualifications:
" Bachelor's degree in Data Science, Statistics, Computer Science, or a related field.
" Proven experience in data analysis and reporting.
" Strong analytical and problem-solving skills.
" Excellent written and verbal communication skills.
" Ability to work independently and collaboratively in a team environment.
Project Details:
This is a newly formed team at AmFam consisting of 5 people.
3 on governance framework and 2 on Audit within ServiceNow.
Focus on internal customers Agents
Team goal provide governance, support to the teams that customer facing teams use.
They lack the ability to mine data and tell a cohesive story use ServiceNow to manage tickets and facility data.
Have some analysts that create dashboards.
Needs a straight Data Analyst can take a problem statement, level up insights and creates a story
Can take raw data, analyze the sources, and create presentations into a output.
Data Analyst, familiar with ServiceNow, and comes from an ITSM team
They have experts in ServiceNow, the Data Analyst skillset is more important
Building dashboards in look, Studio or Power BI would be a good person, they can upskill in ServiceNow.
Top Skills:
-Data Analyst can look at incidents, and the root cause of the incidents (was it an app issue, etc.)
-ITSM to understand the contextual issues
-ServiceNow understanding of the data visualizations in ServiceNow query the incidents to analyst historical data.
Incident, Problem, Change Management.
Incident is the priority.
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Unlock Your Data Analyst Potential: Insight & Career Growth Guide
Real-time Data Analyst Jobs Trends in Schaumburg, Illinois, United States (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Data Analyst in Schaumburg, Illinois, United States using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 102035 jobs in United States and 242 jobs in Schaumburg, Illinois. This comprehensive analysis highlights market share and opportunities for professionals in Data Analyst roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Expert In Recruitment Solutions is currently hiring and seeking a Data Analyst (ServiceNow) on ITSM team to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Data Analyst (ServiceNow) on ITSM team Jobs Schaumburg Illinois.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Expert In Recruitment Solutions adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Data Analyst (ServiceNow) on ITSM team Jobs United States varies, but the pay scale is rated "Standard" in Schaumburg Illinois. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Data Analyst (ServiceNow) on ITSM team typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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