Data Center Deployment Support Engineer, Infrastructure Delivery

Job description

Description
AWS Infrastructure Services (AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure.

In other words, we’re the people who keep the cloud running.

We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on.

We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles.

You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers.

And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Key job responsibilities
- Participate in the migration, basic configuration and rollout of new or upgraded hardware.
- Work closely with our internal customers on designs/solutions; bringing those designs/solutions from concept to production.
- Create and update our network standards and ensure that the network is deployed to these standards.
- Work closely with our automation teams in defining the tools that allow us to scale at unprecedented volume.
- Work with partner teams on new hardware and deployment designs.

Also, new tooling and development opportunities for the organization as a whole
- Travel within geographical work area.

Up to 20% travel outside traditional work area may be required possibly including international travel
- Move and lift computer equipment up to 40lbs

A day in the life
Amazon Web Services (AWS) is looking for a Deploy Support Engineer to join our growing team within Infrastructure Operations.

You will work in a dynamic environment to drive the stability and sustainability of our next-generation networks and assist in the development of innovative ways to automate and scale our network.

The position's responsibilities include leading initiatives and programs for scaling support of several data center locations and be responsible for defining scopes of work and areas of influence with networking teams and capacity management.

The Deploy Support Engineer will work closely with Infrastructure Operations management and both internal customers and external vendors to facilitate smooth project execution as directed by Technical Program Managers and Networking Fabric Teams

You will leverage your experience supporting large scale, enterprise class networks as well as network implementation and troubleshooting.

As a Deploy Support Engineer you will work in a fast paced, collaborative environment with regular peer and customer interaction.

In addition to providing top-tier management and support of Amazon’s vast network infrastructure, Deploy Support Engineers develop, build and enhance tools used by the rest of the organization.

You will also develop and document best practices and refine and enhance operational procedures.

You will work directly with stakeholders, communicating highly-complex technical topics to a non-technical audience.

About the team
Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform.

We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Diverse Experiences
AWS values diverse experiences.

Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply.

If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Work/Life Balance
We value work-life harmony.

Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture.

When we feel supported in the workplace and at home, there’s nothing we can’t achieve.

Inclusive Team Culture
AWS values curiosity and connection.

Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique.

Our inclusion events foster stronger, more collaborative teams.

Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer.

That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Basic Qualifications
- 2+ years of software development, or 2+ years of technical support experience
- Experience scripting in modern program languages
- Experience troubleshooting and debugging technical systems
Preferred Qualifications
- Knowledge of web services, distributed systems, and web application development
- Experience troubleshooting & maintaining hardware & software RAID
- Experience with REST web services, XML, JSON

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers.

If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.

If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets.

The base pay for this position ranges from $67,200/year in our lowest geographic market up to $150,300/year in our highest geographic market.

Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience.

Amazon is a total compensation company.

Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.

For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits .

This position will remain posted until filled.

Applicants should apply via our internal or external career site.

Required Skill Profession

Other General