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Urgent! Data Center NOC Manager, JoinOCI Job Opening In Nashville – Now Hiring Oracle
This leadership role is responsible for developing the organizational structure, tools, processes, and training programs necessary to establish a world-class 24/7 NOC operation from the ground up.
The NOC Manager will be instrumental in setting the strategic direction for network monitoring, incident response, and escalation processes, while ensuring continuous improvement and alignment with Oracle’s operational excellence standards.
The ideal candidate brings a strong background in network operations, infrastructure monitoring, and team development, combined with experience in standing up or scaling operational command centers in high-availability, critical infrastructure environments.
Responsibilities
Design and build Oracle’s global Network Operations Center (NOC) architecture, including staffing models, shift schedules, operational procedures, monitoring toolsets, escalation protocols, and physical/virtual space planning.
Establish and maintain core NOC programs such as:
Incident Management Program: Defines detection, triage, escalation, and resolution procedures.
Change Monitoring Program: Oversees the health of network infrastructure during and after planned maintenance events.
NOC Training and Certification Program: Ensures NOC engineers are trained and certified on core processes, tools, and technologies.
Problem Management and RCA Program: Drives root cause analysis, documentation, and resolution of recurring or critical issues.
Service Health and Reporting Program: Creates dashboards, daily health summaries, and leadership reports tied to SLAs/SLOs.
Lead recruitment, onboarding, and development of a high-performing NOC team, providing coaching, mentoring, and performance management.
Collaborate cross-functionally with Networking, Data Center Operations, Cloud Infrastructure, and Security teams to align NOC capabilities with organizational needs.
Implement and manage monitoring tools and telemetry systems to provide real-time visibility into network performance, system health, and critical alerts.
Develop and document NOC standard operating procedures (SOPs) for consistent incident handling, communication, and escalation across shifts and regions.
Drive accountability through KPIs and metrics, including Mean Time to Detect (MTTD), Mean Time to Resolve (MTTR), number of escalations, SLA adherence, and incident recurrence rates.
Partner with internal and external stakeholders to align NOC practices with compliance standards, security requirements, and audit readiness.
Act as a point of escalation for high-severity incidents, providing leadership coordination during crisis response.
Identify and implement process automation opportunities to reduce manual workload and improve operational efficiency.
Requirements
6+ years of experience in network operations, infrastructure monitoring, or IT operations, with at least 3 years in a managerial or build-out role for a NOC or similar environment.
Proven success in building or scaling NOC organizations, including process design, tool selection, and team development.
Deep understanding of incident lifecycle management, operational telemetry, and escalation paths in enterprise or cloud-scale networks.
Strong knowledge of networking protocols, systems monitoring tools.
Demonstrated experience designing and implementing operational programs, metrics dashboards, and reporting frameworks.
Excellent leadership, communication, and stakeholder management skills, with the ability to operate under pressure during critical events.
Willingness to travel as needed to support NOC site setup, stakeholder engagement, or coordination with regional teams.
Career Level - M2
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Unlock Your Data Center Potential: Insight & Career Growth Guide
Real-time Data Center Jobs Trends in Nashville, United States (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Data Center in Nashville, United States using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 126037 jobs in United States and 981 jobs in Nashville. This comprehensive analysis highlights market share and opportunities for professionals in Data Center roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Oracle is currently hiring and seeking a Data Center NOC Manager, JoinOCI to join their team. Feel free to download the job details.
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An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Oracle adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Data Center NOC Manager, JoinOCI Jobs United States varies, but the pay scale is rated "Standard" in Nashville. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Data Center NOC Manager, JoinOCI typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Before the Interview:To prepare for your Data Center NOC Manager, JoinOCI interview at Oracle, research the company, understand the job requirements, and practice common interview questions.
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