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Data Center Program Manager, IT/Network Job Opening In Fayetteville – Now Hiring Microsoft

Data Center Program Manager, IT/Network

    United States Jobs Expertini Expertini › United States › Jobs › Fayetteville › Operations Specialties Managers › Data Center Program Manager, It/network

Job description

Overview

As a Microsoft Data Center Program Manager, IT/Network, you will perform trouble shooting for service incidents, manage assigned projects to meet service delivery objectives as well escalate to appropriate stakeholders to remove obstacles.

You will also follow safety policies and procedures and participate in root cause analysis (RCA) of incidents.

This job will allow you to build a solid understanding of data center procedures, engage in collarobation across various teams as well as provide mentorship across data centers by sharing best practices.

Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services.

As a CO+I Data Center Project Manager, IT/Network, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform.

As a group, CO+I is focused on the personal and professional development for all employees and offers trainings and growth opportunities including Career Rotation Programs, Diversity & Inclusion trainings and events, and professional certifications.

Our infrastructure is comprised of a large global portfolio of more than 200 data centers in 32 countries and millions of servers.

Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.

With environmental sustainability and optimization at the forefront of our data center design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more.

As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals.

Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day

Qualifications

Required Qualifications:

  • High School Qualification or equivalent AND 2+ years experience supporting IT equipment or related technology or delivering server and network deployment projects in large-scale environmentsOR equivalent experience.
  • Experience managing IT or network infrastructure projects from planning through execution, including stakeholder escalation and risk mitigation

    • Other Requirements: 

    Ability to meet Microsoft, customer and/or government security screening requirements are required for this role.

    These requirements include, but are not limited to the following specialized security screenings: 

  • Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

    • Preferred Qualifications:

  • Experience in Critical Environment infrastructures (e.g., UPS (Uninterruptible Power Systems), Generator, AHU (Air Handling Unit)) or working in physical IT (Information Technology) infrastructures (e.g., Servers, Networking, Capacity, DC (Datacenter) Rack/Enclosures, structured cabling)
  • Technical College degree in Computer Science, Math, Telecommunications, Electrical/Mechanical Engineering, or related field.
  • Applicable certifications: ASICS (Inventory Control), CompTIA (Computing Technology Industry Association), Microsoft, Network Certifications, PMP (Project Management Professional), ITIL (Information Technology Infrastructure Library), CDCP (Certified Data Center Professional).

  • In-depth knowledge of datacenter cabling standards and practices, including structured cabling systems, fiber optic cabling, and copper cabling, ensuring high-performance and reliability across network infrastructure.

    • Data Center Operations Management IC3 - The typical base pay range for this role across the U.S. is USD $80,000 - $159,600 per year.

    There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $108,000 - $180,000 per year.

    Certain roles may be eligible for benefits and other compensation.

    Find additional benefits and pay information here:

    Microsoft will accept applications and processes offers for these roles on an ongoing basis.

    Responsibilities

  • Work on projects of varying complexity and scale, from small-scale upgrades to large-scale data center expansions, providing exposure to diverse challenges and experiences.
  • Take ownership of projects from conception to completion, leading decision-making processes and driving project success through effective leadership and strategic thinking.
  • Managing the full life cycle of datacenter deployment and decommissioning projects, from initial planning to implementation and decommissioning, ensuring seamless transitions and minimal disruption to operations.
  • Demonstrate conscientiousness on cost adheres to budget requirements; keep costs reasonable and contribute to staying within budget.
  • Follow and adhere to safety and security policies and procedures.

    Report immediately any safety or security issues or concerns.

  • Perform troubleshooting for service incidents and escalates, as appropriate, to meet SLA (Service Level Agreement)/OLAs (Operation Level Agreement), with minimal disruption to the client/customer and business.

  • Recognize potential customer impact of other events and issues (e.g., customer lockdown), communicate potential impact, and plan for impact accordingly.

  • Proactively review schedules and avoid conflicts when possible.

    Identify, coordinate, manage expectations, and offer alternatives when defining customer solutions.
  • Manage relationships with clients and suppliers to ensure that all expectations are clarified, understood, documented, and met.

  • Suggest ways for reducing the risk of performing maintenance; work with others to accommodate scheduling needs.

  • In alignment with management priorities, hold self-accountable for the end-to-end service quality, completeness, and resulting customer experience (including but not limited to availability, safety, security, customer service).

    Support escalation of issues to appropriate owner.
  • Embody our and .
    • Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.Industry leading healthcareEducational resourcesDiscounts on products and servicesSavings and investmentsMaternity and paternity leaveGenerous time awayGiving programsOpportunities to network and connect

    Required Skill Profession

    Operations Specialties Managers


    • Job Details

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    The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Microsoft adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:

    1. Independence

    2. Loyalty

    3. Impartiapty

    4. Integrity

    5. Accountabipty

    6. Respect for human rights

    7. Obeying United States laws and regulations

    What Is the Average Salary Range for Data Center Program Manager, IT/Network Positions?

    The average salary range for a varies, but the pay scale is rated "Standard" in Fayetteville. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

    What Are the Key Qualifications for Data Center Program Manager, IT/Network?

    Key qualifications for Data Center Program Manager, IT/Network typically include Operations Specialties Managers and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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    Interview Tips for Data Center Program Manager, IT/Network Job Success

    Microsoft interview tips for Data Center Program Manager, IT/Network

    Here are some tips to help you prepare for and ace your Data Center Program Manager, IT/Network job interview:

    Before the Interview:

    Research: Learn about the Microsoft's mission, values, products, and the specific job requirements and get further information about

    Other Openings

    Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

    Dress Professionally: Choose attire appropriate for the company culture.

    Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

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    Additional Tips:

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    Turn Off Phone: Avoid distractions during the interview.

    Final Thought:

    To prepare for your Data Center Program Manager, IT/Network interview at Microsoft, research the company, understand the job requirements, and practice common interview questions.

    Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Microsoft's products or services and be prepared to discuss how you can contribute to their success.

    By following these tips, you can increase your chances of making a positive impression and landing the job!

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