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Urgent! Database Application Support Engineer Job Opening In Boston Massachusetts – Now Hiring CYNET SYSTEMS

Database Application Support Engineer



Job description

Job Description:



Pay Range: $35hr - $40hr


  • The Database Operations Engineer will support the setup, maintenance, and troubleshooting of production and non-production database environments.


  • This role involves handling SQL-based operations, managing ETL jobs, supporting application databases, and ensuring data integrity, security, and compliance across multiple systems.



Responsibilities:


  • Support Production, Staging, and Non-Production database environments.


  • Perform database setup, configuration, and environment validation for new or recovered environments.


  • Handle de-converted client database recovery and setup requests.


  • Execute SQL scripts and queries to perform administrative and corrective actions.


  • *** or update user access and records in MAS, MUSE, and Benefit Workstation (BW) databases.


  • Use database queries to *** Multi-Factor Authentication (MFA) for users when required.


  • Perform SSN changes, UUID deactivations, and other sensitive data updates following security guidelines.


  • Add or remove client profiles from application databases such as Benefit Workstation, MAS, and MUSE.


  • Retrieve and analyze configuration, schema, UID, and other database details as needed.


  • Monitor, schedule, and troubleshoot ETL jobs, data refreshes, and batch processing tasks.


  • Work with job schedulers to deploy, validate, and fix scheduled jobs.


  • Collaborate with Development and Infrastructure teams for job migration and incident resolution.


  • Respond to database-related incidents and service requests.


  • Analyze job failures, data discrepancies, and access issues using SQL queries and log files.


  • Escalate complex database or application issues to the Level 3 / DBA team with detailed diagnostics.


  • Maintain SOPs, runbooks, and technical documentation for all recurring tasks.


  • Track changes and activities in compliance with change management processes.


  • Contribute to continuous improvement initiatives to optimize database operations.



Requirement/Must Have:


  • Strong SQL proficiency (Oracle SQL / PL-SQL preferred).


  • Experience with .NET, C#, ASP.NET Core, Web API, Entity Framework, SQL Server, DevOps, Docker, Kubernetes, Azure DevOps.


  • Experience supporting database-driven applications (MAS, MUSE, Benefit Workstation, etc.).




Hands-on experience performing:




  • MFA disablement via database.


  • User record ***/update in multiple databases (MAS, MUSE, BW).


  • SSN/UUID updates and data maintenance.


  • Client profile additions/removals.


  • Experience with ETL scheduling tools (Control-M, AutoSys, Tidal, or similar).


  • Understanding of job deployment, monitoring, and troubleshooting.


  • Working knowledge of Oracle DB; familiarity with SQL Server, MySQL, or PostgreSQL is a plus.


  • Knowledge of schema management, configuration extraction, and database structures.


  • Basic understanding of application environments (Production/UAT/Staging).


  • Familiarity with incident/change management tools such as ServiceNow or Jira.



Should Have:


  • Exposure to data masking or sensitive data handling processes.


  • Scripting knowledge (Python, Shell, or PowerShell) for automation.


  • Basic experience with ETL tools such as Informatica, Talend, or SSIS.


  • Understanding of Active Directory / SSO integration for MFA management.


  • Experience supporting financial, benefits, or HR domain applications.



Qualification And Education:


  • Bachelor s degree in Computer Science, Information Technology, or a related field.


  • 2 5 years of relevant experience in database or application support.


  • Oracle Certified Associate (OCA) or similar certification is a plus.



Skills:


  • Strong analytical and troubleshooting abilities.


  • Excellent communication and documentation skills.


  • Ability to multitask and work in high-pressure production environments.


  • Detail-oriented with a focus on accuracy and compliance.


  • Team player with a proactive and ownership-driven attitude.





Required Skill Profession

Other General



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