Urgent! Dedicated Client Service Partner - Arlington, VA - Hybrid - Cigna Healthcare Job Opening In Arlington – Now Hiring The Cigna Group
**POSITION SUMMARY**
Is service your passion?
Do you enjoy problem solving and helping others achieve the best outcome?
We are looking for a dedicated onsite specialist to provide exemplary customer and client service of our Cigna products, benefits, and claim processes.
As the Dedicated Client Service Partner you can take your career to the next level and have regular opportunities to present your big ideas.
Want to make a difference?
**How you’ll make a difference:**
As the Dedicated Client Service Partner you’re an extension of the Cigna Account Management team.
You have a critical role applying your relationship management skills to develop a partnership with a key client as our onsite liaison, and bringing key insights and program delivery opportunities to the Account Management Team’s strategy discussions to ensure we continue to provide solutions that exceed service expectations to access care.
**_Requires onsite presence at least 1 - 2 days per week at 1201 Wilson Blvd, Arlington, VA 22209._**
**Responsibilities:**
+ Deliver hands-on, dedicated, personalized support to the Client, their employees, and the HR Team
+ Respond to, own and assist with escalated, complex issues and inquiries from the Client’s benefits delivery team and/or the employees.
Including but not limited to complex claims, authorizations, denials, appeals, incentive issues, etc.
+ You will provide education and guidance around plan offerings, benefit optimization, steerage, as well as tool and resource navigation.
This may include lunch and learn sessions, presentations, or general communication development in alignment with client’s programs and services (mycigna.com, incentives, discount programs, health savings account, etc.) offered
+ Manage new hire onboarding and open enrollment/health fair support
+ Assist with client wellness activities
**Qualifications:**
+ High School Diploma or GED required, advanced degree preferred
+ 3+ years of experience in the Healthcare Industry, Pharmacy, or PBM highly preferred
+ Client facing experience preferred
+ Ability to manage multiple priorities and deadlines independently and pro-actively
+ Ability to negotiate, manage expectations and creatively problem-solve effective client solutions
+ Ability to pivot seamlessly from customer interaction to client level updates, communication, and coordination
+ Excellent presentation skills
+ Previous success in delivering Customer and Client communications highly preferred
+ Candidate must meet travel requirements for this role
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
**About The Cigna Group**
Doing something meaningful starts with a simple decision, a commitment to changing lives.
At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve.
Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients.
Join us in driving growth and improving lives.
_Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws._
_If you require reasonable accommodation in completing the online application process, please email:_ _SeeYourself@cigna.com_ _for support.
Do not email_ _SeeYourself@cigna.com_ _for an update on your application or to provide your resume as you will not receive a response._
_The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible.
Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment.
These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State._
_Qualified applicants with criminal histories will be considered for employment in a manner_ _consistent with all federal, state and local ordinances._
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Unlock Your Dedicated Client Potential: Insight & Career Growth Guide
Real-time Dedicated Client Jobs Trends in Arlington, United States (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Dedicated Client in Arlington, United States using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 18496 jobs in United States and 67 jobs in Arlington. This comprehensive analysis highlights market share and opportunities for professionals in Dedicated Client roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! The Cigna Group is currently hiring and seeking a Dedicated Client Service Partner Arlington, VA Hybrid Cigna Healthcare to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Dedicated Client Service Partner Arlington, VA Hybrid Cigna Healthcare Jobs Arlington.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at The Cigna Group adheres to the cultural norms as outlined by Expertini.
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Before the Interview:To prepare for your Dedicated Client Service Partner Arlington, VA Hybrid Cigna Healthcare interview at The Cigna Group, research the company, understand the job requirements, and practice common interview questions.
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