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Deputy Program Manager Job Opening In Herndon – Now Hiring ManTech


Job description

ManTech seeks a motivated, career and customer-oriented **Deputy Program Manager** to join our team in **Washington, DC.** This is a hybrid position with 4 days onsite and 1 day remote.

The Desktop Support Services Deputy Program Manager (DPM) works closely with the Program Manager providing support for the DHS HQ desktop services operations and strategy.

The DPM collaborates with the customer, responds to information requests, and facilitates activities to continually improve processes to gain cost efficiencies improving the values stream.

**Responsibilities include but are not limited to:**

+ Provide program support for the Department of Homeland Security Desktop Support Service ensuring quality and efficiency across the activities and functions, developing, reviewing, and delivering products, artifacts, and outcomes meeting or exceeding customer requirements
+ Provide guidance and leadership across the team overseeing activities, tracking progress, and ensuring quality deliver of support, services, and artifacts
+ Responsible for the daily operation of the Desktop Support Services teams, HQ unclassified network infrastructure O&M, managing the daily activities, and responsible for developing and motivating staff
+ Track, review, monitor, and act on performance metrics ensuring compliance with stated goals and outcomes, providing guidance and leadership to adjust for anomalies and incorporating key lessons learned into processes to continually improve
+ Provide administrative and functional support for personnel activities such as time keeping, performance reviews, counseling, and hiring to track progress and ensure completion of required activities and training
+ Coordinate, collaborate, and communicate clearly and concisely with stakeholders and team members; develop and present briefings to stakeholders and team members

**Minimum Qualifications:**

+ Bachelor of Arts (BA) or Bachelor of Science (BS) degree.
+ 10+ years of relevant experience in service desk or program management.
+ 4+ years of hands-on leadership experience in service desk support and operations.
+ One of the following certifications is required: ITIL Certification, Security+, PMP Certification

**Preferred Qualifications:**

+ Help Desk Institute (HDI) certification
+ Familiarity with Agile methodologies
+ Experience with ServiceNow, JIRA, and MS Office suite (beyond Excel/PowerPoint)
+ Prior or current experience working with or supporting the Department of Homeland Security (DHS)

**Clearance Requirements:**

+ Active Top Secret
+ Must be able to pass DHS suitability

**Physical Requirements:**

+ The person in this position must be able to remain in a stationary position 50% of the time.

Occasionally move about inside the office to access file cabinets, office machinery, or to communicate with co-workers, management, and customers, via email, phone, and or virtual communication, which may involve delivering presentations
+ Ability to travel to DHS locations within CONUS and OCONUS as required
ManTech International Corporation, as well as its subsidiaries proactively fulfills its role as an equal opportunity employer.

We do not discriminate against any employee or applicant for employment.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
If you are a qualified individual with a disability and require a reasonable accommodation to apply for a position with ManTech through its online applicant system, please email us at careers@mantech.com and provide your name and contact information.


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Unlock Your Deputy Program Potential: Insight & Career Growth Guide


Real-time Deputy Program Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Deputy Program in Herndon, United States, highlighting market share and opportunities for professionals in Deputy Program roles.

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74 Jobs in Herndon
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Are You Looking for Deputy Program Manager Job?

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at ManTech adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying United States laws and regulations

What Is the Average Salary Range for Deputy Program Manager Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Herndon. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

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Key qualifications for Deputy Program Manager typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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Interview Tips for Deputy Program Manager Job Success

ManTech interview tips for Deputy Program Manager

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Before the Interview:

Research: Learn about the ManTech's mission, values, products, and the specific job requirements and get further information about

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