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Urgent! Desktop Administrator II, IT Infrastructure - Plano Job Opening In Plano – Now Hiring Ryan
Why Ryan?
Hybrid Work Options
Award-Winning Culture
Generous Personal Time Off (PTO) Benefits
14-Weeks of 100% Paid Leave for New Parents (Adoption Included)
Monthly Gym Membership Reimbursement OR Gym Equipment Reimbursement
Benefits Eligibility Effective Day One
401K with Employer Match
Tuition Reimbursement After One Year of Service
Fertility Assistance Program
Four-Week Company-Paid Sabbatical Eligibility After Five Years of Service
This is a hybrid role based in our Plano office, requiring in-office presence three days per week.
Duties and Responsibilities:
People:
Client:
Value:
Education and Experience:
High-school diploma or GED required; 3-5 years of desktop support experience in a corporate or enterprise environment supporting both Windows and macOS devices preferred.
Computer Skills:
Strong technical troubleshooting skills are required, with working knowledge of Windows 11, macOS, and Microsoft 365 applications (Outlook, Word, Excel, and OneDrive).
Experience supporting collaboration and conferencing tools such as Zoom and Microsoft Teams is also required.
The role requires hands-on experience with ticketing systems such as Ivanti or ServiceNow, remote support platforms like Ivanti Neurons or TeamViewer, and endpoint management tools such as Microsoft Intune and SCCM.
A solid understanding of Active Directory for user and device management is expected.
Familiarity with device encryption (e.g., BitLocker), basic network troubleshooting, software deployment, firmware updates, and secure imaging best practices are highly preferred.
Exposure to PowerShell scripting and automation tools is a plus.
Certificates and Licenses:
A valid driver’s license is required due to occasional travel and on-site support.
Industry certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate are preferred.
Certifications in ITIL Foundation or Jamf 200 (for macOS environments) are considered a plus.
Exposure to security or network-focused training, such as CompTIA Network+ or Security+ are beneficial.
Supervisory Responsibilities:
This position has no supervisory responsibilities.
Work Environment:
Equal Opportunity Employer: disability/veteran
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Unlock Your Desktop Administrator Potential: Insight & Career Growth Guide
Real-time Desktop Administrator Jobs Trends in Plano, United States (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Desktop Administrator in Plano, United States using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 14602 jobs in United States and 41 jobs in Plano. This comprehensive analysis highlights market share and opportunities for professionals in Desktop Administrator roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Ryan is currently hiring and seeking a Desktop Administrator II, IT Infrastructure Plano to join their team. Feel free to download the job details.
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An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Ryan adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Desktop Administrator II, IT Infrastructure Plano Jobs United States varies, but the pay scale is rated "Standard" in Plano. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Desktop Administrator II, IT Infrastructure Plano typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Before the Interview:To prepare for your Desktop Administrator II, IT Infrastructure Plano interview at Ryan, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Ryan's products or services and be prepared to discuss how you can contribute to their success.
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