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Desktop Engineer Job Opening In Canandaigua – Now Hiring InterSources


Job description

Overview

:

We're looking for an experienced Onsite Deskside Engineer who can provide hands-on support for end users and keep day-to-day workplace services running smoothly.

This role involves working closely with local deskside and network teams, as well as client's offshore L2 team, to handle everything from imaging and deployments to hardware setup and troubleshooting.

The right candidate will have strong technical skills, attention to detail, and the ability to manage the full hardware lifecycle—from imaging and testing to shipment and support.

Must Have Skills:

  • JAMF IMAGING
  • INTUNE IMAGING
  • Mac/Windows OS experience
  • Key Responsibilities:

  • Provide deskside support and partner with local teams to resolve workplace services issues.
  • Support device imaging and deployments using Microsoft Intune, Autopilot, Jamf, and SCCM.
  • Handle imaging, configuration, and testing of new hardware before rollout.
  • Work with the Accenture offshore L2 team on: Testing and validating new device images.

    Coordinating Intune/Autopilot/SCCM deployments.

    Reviewing results and resolving issues before go-live.

  • Coordinate with the ATCI network team to receive new network gear and enable out-of-band connectivity for configuration.
  • Prepare laptops, desktops, peripherals, and network gear for shipment to other offices.
  • Provide escalation support, troubleshoot incidents, and assist with end-user issues.
  • Keep accurate records of imaging, deployments, and shipments.
  • Follow company IT policies, standards, and security practices.
  • Required Skills & Experience

  • 3–5 years of deskside or end-user computing (EUC) support experience.
  • Strong hands-on experience with Intune, Autopilot, Jamf, and SCCM for imaging and deployment.
  • Solid understanding of Windows and macOS environments.
  • Skilled in troubleshooting, hardware replacement, and lifecycle management.
  • Basic networking knowledge, especially around device connectivity setup.
  • Ability to work with multiple teams (onsite deskside, offshore L2, network, logistics).
  • Strong communication and interpersonal skills, especially in an onsite environment.
  • Highly organized and able to juggle multiple priorities at once.
  • Preferred Qualifications

  • Prior experience in a managed services or enterprise environment.
  • Familiarity with ITIL processes for incident and change management.
  • Key Responsibilities

  • Provide deskside support and partner with local teams to resolve workplace services issues.
  • Support device imaging and deployments using Microsoft Intune, Autopilot, Jamf, and SCCM.
  • Handle imaging, configuration, and testing of new hardware before rollout.
  • Work with the Accenture offshore L2 team on: Testing and validating new device images.

    Coordinating Intune/Autopilot/SCCM deployments.

    Reviewing results and resolving issues before go-live.

  • Coordinate with the ATCI network team to receive new network gear and enable out-of-band connectivity for configuration.
  • Prepare laptops, desktops, peripherals, and network gear for shipment to other offices.
  • Provide escalation support, troubleshoot incidents, and assist with end-user issues.
  • Keep accurate records of imaging, deployments, and shipments.
  • Follow company IT policies, standards, and security practices.
  • Required Skills & Experience

  • 3–5 years of deskside or end-user computing (EUC) support experience.
  • Strong hands-on experience with Intune, Autopilot, Jamf, and SCCM for imaging and deployment.
  • Solid understanding of Windows and macOS environments.
  • Skilled in troubleshooting, hardware replacement, and lifecycle management.
  • Basic networking knowledge, especially around device connectivity setup.
  • Ability to work with multiple teams (onsite deskside, offshore L2, network, logistics).
  • Strong communication and interpersonal skills, especially in an onsite environment.
  • Highly organized and able to juggle multiple priorities at once.

  • Required Skill Profession

    Computer Occupations


    • Job Details

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    Unlock Your Desktop Engineer Potential: Insight & Career Growth Guide


    Real-time Desktop Engineer Jobs Trends (Graphical Representation)

    Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Desktop Engineer in Canandaigua, United States, highlighting market share and opportunities for professionals in Desktop Engineer roles.

    172219 Jobs in United States
    172219
    6 Jobs in Canandaigua
    6
    Download Desktop Engineer Jobs Trends in Canandaigua and United States

    Are You Looking for Desktop Engineer Job?

    Great news! is currently hiring and seeking a Desktop Engineer to join their team. Feel free to download the job details.

    Wait no longer! Are you also interested in exploring similar jobs? Search now: .

    The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at InterSources adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:

    1. Independence

    2. Loyalty

    3. Impartiapty

    4. Integrity

    5. Accountabipty

    6. Respect for human rights

    7. Obeying United States laws and regulations

    What Is the Average Salary Range for Desktop Engineer Positions?

    The average salary range for a varies, but the pay scale is rated "Standard" in Canandaigua. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

    What Are the Key Qualifications for Desktop Engineer?

    Key qualifications for Desktop Engineer typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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    To improve your chances of getting hired for Desktop Engineer, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

    Interview Tips for Desktop Engineer Job Success

    InterSources interview tips for Desktop Engineer

    Here are some tips to help you prepare for and ace your Desktop Engineer job interview:

    Before the Interview:

    Research: Learn about the InterSources's mission, values, products, and the specific job requirements and get further information about

    Other Openings

    Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

    Dress Professionally: Choose attire appropriate for the company culture.

    Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

    Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

    During the Interview:

    Be Punctual: Arrive on time to demonstrate professionalism and respect.

    Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

    Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

    Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

    Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

    Follow Up: Send a thank-you email to the interviewer within 24 hours.

    Additional Tips:

    Be Yourself: Let your personality shine through while maintaining professionalism.

    Be Honest: Don't exaggerate your skills or experience.

    Be Positive: Focus on your strengths and accomplishments.

    Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

    Turn Off Phone: Avoid distractions during the interview.

    Final Thought:

    To prepare for your Desktop Engineer interview at InterSources, research the company, understand the job requirements, and practice common interview questions.

    Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the InterSources's products or services and be prepared to discuss how you can contribute to their success.

    By following these tips, you can increase your chances of making a positive impression and landing the job!

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