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Urgent! Desktop Image Management - Azure VDI or Citrix DOD Top Secret Job Opening In Vienna – Now Hiring Tesla Laboratories. Inc.
We are actively seeking a dedicated Senior IT Service Desk Agent with a specialization in image management and proven expertise in troubleshooting Azure Virtual Desktop environments or Citrix.
This role is essential in supporting and enhancing our IT services within a high-security government context, necessitating all candidates to be U.S. citizens with an active Department of Defense Top Secret Clearance with SCI eligibility.
This role is required to provide exceptional Tier 1-Tier 3 support, managing complex customer issues with a focus on imaging solutions, and addressing Azure Virtual Desktop challenges within our secure IT infrastructure.
+ Image Management Proficiency: Assist with the maintenance and optimization of system images, ensuring they meet organizational standards and are effectively deployed across diverse hardware platforms.
+ Azure Virtual Desktop Troubleshooting: Provide troubleshooting expertise for Azure Virtual Desktop environments, ensuring high availability, performance, and security compliance.
+ Technical Support & Problem Resolution: Deliver outstanding Tier 1 - Tier 3 support, diagnosing and resolving complex issues related to desktop imaging, virtual desktops, and associated hardware or software.
+ Operational Excellence: Maintain and enhance the IT service desk operations, ensuring SLAs are met and customer satisfaction is maintained at the highest levels.
+ Documentation & Knowledge Sharing: Develop and maintain comprehensive documentation on imaging standards, procedures, and troubleshooting guides for Azure Virtual Desktop environments.
Contribute to the IT knowledge base to assist in the swift resolution of common issues.
+ Collaboration & Integration: Work closely with IT teams, including systems administrators, network engineers, and security specialists, to ensure a cohesive and secure IT environment.
Provide input and support for IT projects, particularly those involving desktop and application virtualization technologies.
Requirements
+ Active Top-Secret Clearance with SCI Eligibility: Mandatory requirement for all applicants.
+ Experience in Image Management: Minimum of 2 years' experience in managing and deploying system images in a complex IT environment.
+ Azure Virtual Desktop Expertise or Citrix: At least 1 years of hands-on experience in troubleshooting, supporting, and optimizing Azure Virtual Desktop environments.
+ Advanced Problem-Solving Skills: Proven ability to diagnose and resolve complex technical issues related to desktop imaging and virtual desktop infrastructure.
+ Documentation Skills: Strong capability in creating and maintaining clear, concise, and comprehensive documentation and knowledge base articles.
+ Interpersonal and Communication Skills: Exceptional ability to communicate technical information to non-technical stakeholders and work collaboratively across various IT disciplines.
+ Educational Background: Relevant Bachelor's degree or certification in Information Technology, Computer Science, or related field.
Equivalent professional experience may also be considered.
Preferred:
+ Desirable Skills: Experience with PIV login systems, familiarity with GovCloud environments, and proficiency in implementing security technical implementation guides (STIGs) for Azure.
Benefits
Medical, dental, vision insurance
Life insurance
Short-term and long-term disability insurance
11 paid federal holidays
Paid vacation
401K with company match
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Unlock Your Desktop Image Potential: Insight & Career Growth Guide
Real-time Desktop Image Jobs Trends in Vienna, United States (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Desktop Image in Vienna, United States using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 1687 jobs in United States and 3 jobs in Vienna. This comprehensive analysis highlights market share and opportunities for professionals in Desktop Image roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Tesla Laboratories. Inc. is currently hiring and seeking a Desktop Image Management Azure VDI or Citrix DOD Top Secret to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Desktop Image Management Azure VDI or Citrix DOD Top Secret Jobs Vienna.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Tesla Laboratories. Inc. adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Desktop Image Management Azure VDI or Citrix DOD Top Secret Jobs United States varies, but the pay scale is rated "Standard" in Vienna. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Desktop Image Management Azure VDI or Citrix DOD Top Secret typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Before the Interview:To prepare for your Desktop Image Management Azure VDI or Citrix DOD Top Secret interview at Tesla Laboratories. Inc., research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Tesla Laboratories. Inc.'s products or services and be prepared to discuss how you can contribute to their success.
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