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Desktop Support Analyst Job Opening In Delano – Now Hiring Robert Half Technology

Desktop Support Analyst

    United States Jobs Expertini Expertini › United States › Jobs › Delano › Other General › Desktop Support Analyst

Job description

Description
Job Summary:

We are seeking a highly customer-focused IT Help Desk Technician to support desktop users across multiple sites.

This role involves troubleshooting Windows 11 workstations, shared file access, printers, and general user inquiries, while managing a steady flow of walk-up requests, email tickets, and help desk submissions.

The ideal candidate will have experience in Active Directory user management, Microsoft 365 applications, and basic surveillance system support, with a strong emphasis on delivering excellent customer service.
Key Responsibilities:

+ Provide technical support for Windows 11 desktops and Microsoft 365 applications including Teams, Outlook, and OneDrive.

+ Handle daily support requests via walk-ups, email, and a web-based ticketing system (Siteforce Help Desk), managing 25–35 tickets per day.

+ Perform password resets, user account creation/pausing, and permission adjustments in Active Directory.

+ Troubleshoot shared file access issues, printer connectivity, and general “how-to” questions from users.

+ Assist with surveillance system footage retrieval and export to servers (no direct server administration required).

+ Deliver responsive and empathetic customer service, ensuring users feel supported and informed throughout the resolution process.

+ Maintain accurate documentation of issues and resolutions.

+ Collaborate with team members to improve help desk processes and contribute to the transition to a modern ticketing system.


Requirements • Proficiency in Windows 10/11, Microsoft Office Suite, and enterprise-level software.
• Hands-on experience with desktop hardware, imaging, and field-level troubleshooting.
• Familiarity with Active Directory and networking concepts.
• Ability to work independently and travel frequently between organizational locations.
• Strong communication skills, with the ability to explain technical concepts to non-technical users.
• Experience in database management and system integration is highly desirable.
• Knowledge of IT procurement and budgeting processes.
• Prior experience with website maintenance and development is a plus.

Technology Doesn't Change the World, People Do.®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies.

We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed.

We provide access to top jobs, competitive compensation and benefits, and free online training.

Stay on top of every opportunity - whenever you choose - even on the go.

Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States.

Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance.

Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan.

Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half.

An Equal Opportunity Employer.

M/F/Disability/Veterans.

By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .

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Unlock Your Desktop Support Potential: Insight & Career Growth Guide


Real-time Desktop Support Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Desktop Support in Delano, United States, highlighting market share and opportunities for professionals in Desktop Support roles.

39178 Jobs in United States
39178
10 Jobs in Delano
10
Download Desktop Support Jobs Trends in Delano and United States

Are You Looking for Desktop Support Analyst Job?

Great news! is currently hiring and seeking a Desktop Support Analyst to join their team. Feel free to download the job details.

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Robert Half Technology adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying United States laws and regulations

What Is the Average Salary Range for Desktop Support Analyst Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Delano. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Desktop Support Analyst?

Key qualifications for Desktop Support Analyst typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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Interview Tips for Desktop Support Analyst Job Success

Robert Half Technology interview tips for Desktop Support Analyst

Here are some tips to help you prepare for and ace your Desktop Support Analyst job interview:

Before the Interview:

Research: Learn about the Robert Half Technology's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Desktop Support Analyst interview at Robert Half Technology, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Robert Half Technology's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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