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Urgent! Desktop Support Analyst Job Opening In New London – Now Hiring Robert Half Technology
Description We are looking for a skilled Desktop Support Analyst to join our team in New London, Connecticut.
This is a Contract to permanent position, offering an excellent opportunity to grow while contributing to a dynamic environment.
The ideal candidate will have a strong background in computer hardware and software support, combined with exceptional customer service skills.
Responsibilities:
• Install, configure, and maintain computer hardware and software across the organization.
• Respond promptly to IT service tickets, analyzing and resolving complex technical issues to ensure user satisfaction.
• Document resolutions and maintain detailed records to support knowledge sharing and process improvement.
• Collaborate with other IT teams to address challenges that extend beyond the scope of the support team.
• Supervise and mentor IT Service Desk student employees when necessary, providing leadership and high-level assistance.
• Perform routine maintenance on the organization's computer fleet to ensure optimal functionality.
• Contribute to team development by sharing knowledge, fostering collaboration, and supporting continuous improvement initiatives.
• Adhere to and update organizational policies to align with best practices and compliance standards.
• Engage in skill development by attending conferences, webinars, and networking with peers.
• Participate in campus activities and events to support the broader mission of the organization.
Requirements • Associate’s degree in Information Technology or equivalent work experience; a Bachelor’s degree is preferred.
• One to three years of experience providing systems support in a detail-oriented or educational setting.
• Proficiency in computer hardware (desktops, laptops, monitors, docking stations) and software (Microsoft Office, Google Workspace, Windows, MacOS).
• Familiarity with device management systems such as Intune, Jamf Pro, or Kandji.
• Strong attention to detail with proven ability to troubleshoot and resolve technical issues accurately.
• Excellent communication skills, including the ability to explain complex technical concepts to users with varying levels of expertise.
• Demonstrated ability to manage time effectively, prioritize tasks, and work both independently and collaboratively.
• Multicultural competence, with the ability to work effectively with diverse individuals and teams.
Technology Doesn't Change the World, People Do.®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies.
We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed.
We provide access to top jobs, competitive compensation and benefits, and free online training.
Stay on top of every opportunity - whenever you choose - even on the go.
Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States.
Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance.
Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan.
Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half.
An Equal Opportunity Employer.
M/F/Disability/Veterans.
By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
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Unlock Your Desktop Support Potential: Insight & Career Growth Guide
Real-time Desktop Support Jobs Trends in New London, United States (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Desktop Support in New London, United States using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 39178 jobs in United States and 1049 jobs in New London. This comprehensive analysis highlights market share and opportunities for professionals in Desktop Support roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Robert Half Technology is currently hiring and seeking a Desktop Support Analyst to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Desktop Support Analyst Jobs New London.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Robert Half Technology adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Desktop Support Analyst Jobs United States varies, but the pay scale is rated "Standard" in New London. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Desktop Support Analyst typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for Desktop Support Analyst, consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Desktop Support Analyst interview at Robert Half Technology, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Robert Half Technology's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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