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Desktop Support Engineer (Dispatch/On-Call) Job Opening In Horsham – Now Hiring Axiom Technologies


Job description

Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises.

Please visit our website for more information about what we do at

We are looking for a capable resource to coordinate ranging from simple activities to more complex plans.

This role will provide onsite/ on-call assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery.

IT Skills and Experience

  • Desired Experience:
  • Computer OS/Peripherals troubleshooting
  • Handling Different PC Operating Systems ( Windows 7/8 and 10)
  • Performing Hardware Software Installation ( understanding of deployment tools like SCCM)
  • Basic knowledge of SOE and group policies
  • Printer support
  • Good knowledge of MS Office tools installation & troubleshooting
  • Excellent customer service and people skills
  • Field experience supporting a variety of technologies and services
  • Advanced technical abilities including solid troubleshooting skills applicable to Windows, Apple, and virtual operating systems
  • Ability to manage time and resources to meet or exceed expectations in high-profile situations while maintaining professionalism under pressure
  • Who You Are

  • Reliable transportation
  • Flexible schedule and commitment to work on demand when required
  • Resilient and able to face and resolve conflicts.
  • The ability to communicate effectively in both oral and written form with clients and end-users is compulsory.
  • Customer-oriented and cool-tempered.
  • Works well under -active/Self- player.
  • Personal Attributes:

  • Excellent End-user computing skills.
  • Good knowledge of Infrastructure support.
  • Strong analytical and problem-solving capabilities
  • Well-organized and extremely detail-oriented
  • Strong customer service ethic and great communication skills, both oral and written
  • Passionate about delivering quality no matter what you are doing
  • Can work both independently and in a collaborative team-oriented environment
  • A self-starter, motivated to push the limits and think outside of the box
  • Fondness for solutions that are simple, elegant, and effective
  • Ability to work with and maintain confidential information
  • In-depth knowledge of:

  • Windows OS (e.g. XP, Vista, Windows 7, 10)
  • Microsoft Office applications
  • PC/Laptop hardware
  • PC/Laptop peripherals, including printers
  • Mobile devices
  • Basic knowledge of:

  • Active Directory
  • Exchange
  • Apple OS
  • SCCM
  • IT Qualifications

    At least one of the following:

  • PC/Laptop OEM Maintenance Certification
  • CompTIA A+ Certification
  • Microsoft Certified IT Professional (MCITP) certification in the desktop area
  • Microsoft Office Specialist (MOS) Certification
  • Experience in a similar role

  • 2+ years of relevant experience.
  • Ready to travel 10-20 Miles as per the requirement
  • Perk & Benefits

  • Flexible Work Arrangement (Rostering System)
  • Experience an array of different IT projects/work cases
  • Be your Own Boss! (Take IT requests/work cases of your own choosing)
  • What next? 

    If you are looking for that next challenge in your career and wish to apply for this role, please forward your resume to @

    Required Skill Profession

    Computer Occupations


    • Job Details

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    Unlock Your Desktop Support Potential: Insight & Career Growth Guide


    Real-time Desktop Support Jobs Trends (Graphical Representation)

    Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Desktop Support in Horsham, United States, highlighting market share and opportunities for professionals in Desktop Support roles.

    39184 Jobs in United States
    39184
    12 Jobs in Horsham
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    Download Desktop Support Jobs Trends in Horsham and United States

    Are You Looking for Desktop Support Engineer (Dispatch/On Call) Job?

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    The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Axiom Technologies adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:

    1. Independence

    2. Loyalty

    3. Impartiapty

    4. Integrity

    5. Accountabipty

    6. Respect for human rights

    7. Obeying United States laws and regulations

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    The average salary range for a varies, but the pay scale is rated "Standard" in Horsham. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

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    Interview Tips for Desktop Support Engineer (Dispatch/On Call) Job Success

    Axiom Technologies interview tips for Desktop Support Engineer (Dispatch/On Call)

    Here are some tips to help you prepare for and ace your Desktop Support Engineer (Dispatch/On Call) job interview:

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    Research: Learn about the Axiom Technologies's mission, values, products, and the specific job requirements and get further information about

    Other Openings

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    Final Thought:

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