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Desktop Support Engineer (On-Site) Job Opening In Miami – Now Hiring eMed, LLC


Job description

Job Summary We are seeking a Desktop Support Engineer to offer technical support to our internal clients.


Your responsibilities will include installing, upgrading, and resolving issues with hardware and software systems.


If you have a strong understanding of computers and enjoy providing assistance to end users, we would love to meet you.


To succeed in this role, you should have a problem-solving attitude along with the ability to give clear technical instructions.


You should also be familiar with remote troubleshooting techniques.


Ultimately, you will ensure prompt and accurate customer service and increase client satisfaction.


Responsibilities Address user tickets regarding hardware, software and networking Walk customers through installing applications and computer peripherals Ask targeted questions to diagnose problems Guide users with simple, step-by-step instructions Conduct remote troubleshooting Test alternative pathways until you resolve an issue Customize desktop applications to meet user needs Direct unresolved issues to the next level of support personnel Follow up with clients to ensure their systems are functional Help create technical documentation and manuals Requirements Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar role Hands-on experience with Mac OS environments, Okta, and Google Workspace.


Hands-on experience with MDM Workspace one, JAMF, Kanji.


Working knowledge of office automation products and computer peripherals, like printers and scanners Knowledge of network security practices and anti-virus programs Ability to perform remote troubleshooting and provide clear instructions Excellent problem-solving and multitasking skills Customer-oriented attitude Degree in Information Systems, IT Management, MIS, Computer Science, or equivalent experience IT and/or networking certifications a plus Google workspace experience a plus Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k with Company Match) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Short Term & Long Term Disability Training & Development Free Food & Snacks Wellness Resources   Powered by JazzHR


Required Skill Profession

Computer Occupations


  • Job Details

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Unlock Your Desktop Support Potential: Insight & Career Growth Guide


Real-time Desktop Support Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Desktop Support in Miami, United States, highlighting market share and opportunities for professionals in Desktop Support roles.

39213 Jobs in United States
39213
210 Jobs in Miami
210
Download Desktop Support Jobs Trends in Miami and United States

Are You Looking for Desktop Support Engineer (On Site) Job?

Great news! is currently hiring and seeking a Desktop Support Engineer (On Site) to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at eMed, LLC adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying United States laws and regulations

What Is the Average Salary Range for Desktop Support Engineer (On Site) Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Miami. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Desktop Support Engineer (On Site)?

Key qualifications for Desktop Support Engineer (On Site) typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Desktop Support Engineer (On Site)?

To improve your chances of getting hired for Desktop Support Engineer (On Site), consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Desktop Support Engineer (On Site) Job Success

eMed, LLC interview tips for Desktop Support Engineer (On Site)

Here are some tips to help you prepare for and ace your Desktop Support Engineer (On Site) job interview:

Before the Interview:

Research: Learn about the eMed, LLC's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Desktop Support Engineer (On Site) interview at eMed, LLC, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the eMed, LLC's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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