- Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role: Desktop Support Executive.
Urgent! Desktop Support Executive Job Opening In Parsippany-Troy Hills – Now Hiring Techcliff Group
<p><b>Job Description:</b></p> <p> </p> <p><b>Position Summary:</b></p> <p>Avis Budget is seeking a high-performing and polished <b>Desktop Support Professional</b> to deliver <b>white glove support</b> for approximately <b>80 executive users</b>, including <b>C-level executives and Vice Presidents</b>, at our <b>Parsippany, NJ headquarters</b>.
This role requires <b>excellent technical proficiency</b> in Microsoft technologies, an <b>outstanding customer service mindset</b>, and the ability to thrive in a high-touch, fast-paced environment.</p> <p>You'll provide end-to-end desktop and mobility support, ensuring all executive users experience <b>flawless IT service</b> both in and out of the office.
This position requires strong communication skills, professionalism, and the ability to discreetly manage sensitive executive support needs.
<b>A rotating on-call schedule</b> is required.</p> <p><b>Key Responsibilities:</b></p> <ul type="disc"> <li>Provide <b>white glove</b> deskside and remote support to C-Level and VP executives.</li> <li>Install, configure, and troubleshoot Microsoft Windows, Office 365 Suite, Teams, Outlook, OneDrive, and related productivity tools.</li> <li>Support laptops, desktops, printers, docking stations, mobile devices (iOS/Android), and AV equipment.</li> <li>Maintain executive conference rooms and ensure AV/video conferencing systems run flawlessly.</li> <li>Prioritize and manage service tickets using the company's ticketing system (e.g., ServiceNow).</li> <li>Provide hardware and software lifecycle support, including image creation, patching, and deployment.</li> <li>Coordinate with infrastructure and application teams for complex escalations.</li> <li>Support remote access tools and VPN connectivity.</li> <li>Participate in a <b>rotating on-call schedule</b>, including off-hours and occasional weekend support.</li> <li>Ensure documentation and asset inventory are kept current.</li> </ul> <p> </p> <p><b>Required Qualifications:</b></p> <ul type="disc"> <li>5+ years of experience in <b>desktop support</b> or <b>executive support</b> roles.</li> <li>Strong expertise in <b>Microsoft Windows 10/11</b>, <b>Office 365</b>, Teams, Exchange, SharePoint, and OneDrive.</li> <li>Familiarity with <b>Active Directory</b>, <b>Intune</b>, <b>SCCM</b>, and software distribution.</li> <li>Strong working knowledge of <b>mobile device management</b> (MDM) for iOS and Android.</li> <li>Experience with <b>AV systems</b>, <b>Zoom/Teams conferencing</b>, and <b>conference room setups</b>.</li> <li>Excellent interpersonal and communication skills; professional demeanor and ability to work with discretion.</li> <li>Ability to multitask and prioritize effectively in a high-pressure environment.</li> <li>Proven problem-solving and troubleshooting skills.</li> </ul> <p> </p> <p><b>Preferred Qualifications:</b></p> <ul type="disc"> <li>Experience supporting <b>executive-level or white-glove environments</b>.</li> <li>Certifications such as <b>CompTIA A+</b>, <b>Microsoft Certified: Modern Desktop Administrator</b>, or ITIL Foundation are a plus.</li> <li>Knowledge of <b>Jamf</b>, <b>ServiceNow</b>, and <b>MacOS</b> support a plus.</li> </ul> <div> </div> <p aria-hidden="true"> </p> <p aria-hidden="true"> </p>
✨ Smart • Intelligent • Private • Secure
Practice for Any Interview Q&A (AI Enabled)
Predict interview Q&A (AI Supported)
Mock interview trainer (AI Supported)
Ace behavioral interviews (AI Powered)
Record interview questions (Confidential)
Master your interviews
Track your answers (Confidential)
Schedule your applications (Confidential)
Create perfect cover letters (AI Supported)
Analyze your resume (NLP Supported)
ATS compatibility check (AI Supported)
Optimize your applications (AI Supported)
O*NET Supported
O*NET Supported
O*NET Supported
O*NET Supported
O*NET Supported
European Union Recommended
Institution Recommended
Institution Recommended
Researcher Recommended
IT Savvy Recommended
Trades Recommended
O*NET Supported
Artist Recommended
Researchers Recommended
Create your account
Access your account
Create your professional profile
Preview your profile
Your saved opportunities
Reviews you've given
Companies you follow
Discover employers
O*NET Supported
Common questions answered
Help for job seekers
How matching works
Customized job suggestions
Fast application process
Manage alert settings
Understanding alerts
How we match resumes
Professional branding guide
Increase your visibility
Get verified status
Learn about our AI
How ATS ranks you
AI-powered matching
Join thousands of professionals who've advanced their careers with our platform
Unlock Your Desktop Support Potential: Insight & Career Growth Guide
Real-time Desktop Support Jobs Trends in Parsippany-Troy Hills, United States (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Desktop Support in Parsippany-Troy Hills, United States using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 39213 jobs in United States and 232 jobs in Parsippany-Troy Hills. This comprehensive analysis highlights market share and opportunities for professionals in Desktop Support roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Techcliff Group is currently hiring and seeking a Desktop Support Executive to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Desktop Support Executive Jobs Parsippany-Troy Hills.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Techcliff Group adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Desktop Support Executive Jobs United States varies, but the pay scale is rated "Standard" in Parsippany-Troy Hills. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Desktop Support Executive typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for Desktop Support Executive, consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Desktop Support Executive interview at Techcliff Group, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Techcliff Group's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
Setting up job alerts for Desktop Support Executive is easy with United States Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!