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Urgent! Desktop Support Technician Job Opening In Commerce City – Now Hiring Cynet Systems

Desktop Support Technician



Job description


Job Description:

Pay Range: $20hr - $25hr

  • Troubleshooting problems related to desktops/Laptops, MAC, Windows operating systems, and O365/M365 applications.

  • Troubleshooting Unified communication tools such as Teams, Zoom video call-related issues.

  • Should be familiar with collaboration tools, meeting room equipment, and meeting room checks.

  • Must have exposure to Windows 10 and 11 migration, user profiles management, and data backups.

  • Troubleshooting Windows Profile, printers, and shared drives related issues.

  • Troubleshooting network connectivity issues.

  • Deploying a standard image on desktops and laptops using Endpoint Manager/Intune.

  • To provide 1st line technical support, answering support queries via phone and email.

  • To maintain a high degree of customer service for all support queries and adhere to all service management principles.

  • Familiarity with IT Infrastructure tools such as Azure AD, Endpoint Manager/In tune, M365, etc, would be preferred.

  • Technical Proficiencies:
  • To take ownership of user problems and be proactive when dealing with user issues.

  • To log all calls on the call logging system.

    Ensure incidents, tasks, and problems are on ticketing
  • Respond to inquiries from clients and help them resolve any hardware or software problems
  • To escalate more complex calls to the relevant IT Support member.

  • To notify relevant staff to arrange for external technical support where problems
  • Pre-built PCs.
  • Good Experience in desk-side support.



  • Required Skill Profession

    Computer Occupations



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      Unlock Your Desktop Support Potential: Insight & Career Growth Guide


    • Real-time Desktop Support Jobs Trends in Commerce City, United States (Graphical Representation)

      Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Desktop Support in Commerce City, United States using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 39213 jobs in United States and 1014 jobs in Commerce City. This comprehensive analysis highlights market share and opportunities for professionals in Desktop Support roles. These dynamic trends provide a better understanding of the job market landscape in these regions.

    • Are You Looking for Desktop Support Technician Job?

      Great news! is currently hiring and seeking a Desktop Support Technician to join their team. Feel free to download the job details.

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    • The Work Culture

      An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Cynet Systems adheres to the cultural norms as outlined by Expertini.

      The fundamental ethical values are:
      • 1. Independence
      • 2. Loyalty
      • 3. Impartiality
      • 4. Integrity
      • 5. Accountability
      • 6. Respect for human rights
      • 7. Obeying United States laws and regulations
    • What Is the Average Salary Range for Desktop Support Technician Positions?

      The average salary range for a varies, but the pay scale is rated "Standard" in Commerce City. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

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    • Interview Tips for Desktop Support Technician Job Success
      Cynet Systems interview tips for Desktop Support Technician

      Here are some tips to help you prepare for and ace your job interview:

      Before the Interview:
      • Research: Learn about the Cynet Systems's mission, values, products, and the specific job requirements and get further information about
      • Other Openings
      • Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.
      • Dress Professionally: Choose attire appropriate for the company culture.
      • Prepare Questions: Show your interest by having thoughtful questions for the interviewer.
      • Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.
      During the Interview:
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      • Follow Up: Send a thank-you email to the interviewer within 24 hours.
      Additional Tips:
      • Be Yourself: Let your personality shine through while maintaining professionalism.
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      • Body Language: Maintain good posture, avoid fidgeting, and make eye contact.
      • Turn Off Phone: Avoid distractions during the interview.
      Final Thought:

      To prepare for your Desktop Support Technician interview at Cynet Systems, research the company, understand the job requirements, and practice common interview questions.

      Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Cynet Systems's products or services and be prepared to discuss how you can contribute to their success.

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