Urgent! Desktop Support Technician Job Opening In Coral Gables – Now Hiring University of Miami
Current Employees:
If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here (https://www.myworkday.com/umiami/d/task/1422$7248.htmld) to log in to Workday to use the internal application process.
To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet (https://my.it.miami.edu/wda/erpsec/tipsheets/ER_eRecruiting_ApplyforaJob.pdf) .
The University of Miami IT Department- Office of Classroom Management (OCM) has an opportunity for a full-time Help Desk Technician to work in Coral Gables, Florida.
The Office of Classroom Management (OCM) is responsible for the day-to-day operation and long-range academic space planning, management, and maintenance of classroom spaces for the University of Miami campuses.
The Desktop Support associate will lead in supporting OCM special events, classroom assignments, and classroom technology & maintenance for all General-Purpose Classroom (GPC) spaces.
This position is required to work evenings and occasionally during high peak times, which may fall outside of normal business operational hours.
Core Responsibilities
+ Manage, maintain, and troubleshoot classroom technology and customer inquiries.
+ Installs, maintains, troubleshoot, and operates multi-media audio and visual equipment in classrooms and other areas where student instruction takes place at the University of Miami.
+ Monitors classroom equipment using interface/monitoring software and maintains status records of classroom technology software & hardware.
+ Assist the OCM Director with the classroom technology order, receives parts, and materials from vendors and performs inventory inspections.
+ Coordinates with the OCM Director in the procurement activities of classroom technology for University wide usage.
+ Asist with planning, monitoring, and participates in equipment/system installations and testing of equipment.
+ Communicates with OCM Director, vendors, faculty, students, and UM community when instructional technology malfunctions.
+ Act as the liaison between the Office of Classroom Management (OCM) and other non-OCM departments.
+ Provides training using classroom technology.
+ Assists the OCM Director in the long-range planning and development of classroom support AV services model and audiovisual facilities in existing or new building facilities of the Office of Classroom Management.
+ Assist with scheduling of events using the University scheduling system, special projects, and act as support to the OCM scheduling team.
+ Keeps abreast of new methods and technologies, which can be integrated into the program to improve operations and services.
+ Performs other related duties as assigned or as directed.
The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position.
MINIMUM QUALIFICATIONS:
+ High School graduation or GED
+ One year audio-visual classroom technology support at in an educational setting.
+ Conduct business with the highest level of customer service in an efficient, timely, and professional manner that aligns with the Office of Classroom Management expectations and University of Miami Common Purpose, Values, and Behaviors.
+ Proficient with the operation of all equipment utilized by the department necessary to perform assigned duties.
+ Frequent lifting and/or carrying of objects weighing up to 40 lbs.
without assistance.
Some lifting and/or carrying of objects weighing up to 70 lbs.
with assistance.
+ Ability to climb and work from ladders at various heights and tight spaces.
Needs to have working knowledge of audio-visual concepts and ability to coordinate multiple simultaneous projects.
Any appropriate combination of relevant education, experience and/or certifications may be considered.
The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply.
Applicants and employees are protected from discrimination based on certain categories protected by Federal law.
Click here (https://www.hr.miami.edu/careers/eo-ada/index.html) for additional information.
Job Status:
Full time
Employee Type:
Staff
Pay Grade:
A3
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Unlock Your Desktop Support Potential: Insight & Career Growth Guide
Real-time Desktop Support Jobs Trends in Coral Gables, United States (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Desktop Support in Coral Gables, United States using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 61614 jobs in United States and 76 jobs in Coral Gables. This comprehensive analysis highlights market share and opportunities for professionals in Desktop Support roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! University of Miami is currently hiring and seeking a Desktop Support Technician to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Desktop Support Technician Jobs Coral Gables.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at University of Miami adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Desktop Support Technician Jobs United States varies, but the pay scale is rated "Standard" in Coral Gables. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Desktop Support Technician typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Before the Interview:To prepare for your Desktop Support Technician interview at University of Miami, research the company, understand the job requirements, and practice common interview questions.
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