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Urgent! Desktop Support Technician Job Opening In Durham – Now Hiring CompuCom
At CompucomStaffing (https://www1.jobdiva.com/portal/?a=xpjdnwd96pfzndejt5orrp7btv1uj90471yr05agwnk9h3kdkxgy44xuptw0m44x&compid=0#/) **,** you’re more than just a number.
Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance.
Our client is looking for a qualified **Desktop Support Technician** to join the team **onsite** in Durham, NC.
**Duties and Responsibilities** **:**
+ Repair, test, image and clean PC's, laptop, monitors, printers, and other related hardware
+ Maintain, analyze, and troubleshoot software and computer peripherals.
Ability to set up, configure, and add all hardware
+ Perform install, move, add, and change.
Large IMAC events expected for client printer migration and PC refreshes
+ Ensure that all tickets requiring follow-up work and/or calls receive appropriate attention
+ Comfortable with face-to-face interactions as will be required to provide technical support to end users in-person at the customer's site
+ Back up and burn end user data
+ Assist in developing and documenting improvements to current processes
+ Assist other coworkers in resolution of end users' technical issues across the program
+ Assist Site Leader in the execution of established processes and escalations
**Skills and Qualifications** **:**
+ Experience with asset management
+ Use a Confident, Positive Attitude to deliver great customer experience and to be invigorated by constant personal interaction
+ Demonstrate high energy given fast-paced environment
+ Deep understanding of diagnosing, troubleshooting, replacing PC/laptop hardware internal components (motherboard, hard drives, RAM, CPU), and understanding of troubleshooting PC software (Windows blue-screen, Outlook, connect network printers) as well
+ Working experience or strong understanding of enterprise technologies (Office 365, Win10 Professional, imaging, and ticketing systems
+ Having experience supporting applications related to engineering, manufacturing, and logistics is a plus
+ Ability to work with strong personalities
+ Managing stress while being able to deescalate tense users is a key attribute
+ Get work done independently, and for attendance for availability to work scheduled hours
+ Trusted to work proactively is a key attribute given limited site IT Leaders
+ Ability to handle multiple projects
+ Experience working in an enterprise environment
+ Be physically able to lift up to 40lbs, bend, crawl and climb
+ Be able to be on their feet and walk potentially a good portion of the day while visiting customers’ work area
+ ServiceNow experience not required but a plus
+ Windows 10 and Mac OS experience a plus
**Wage Range** :
The hourly rate for this position is between **$16.50 to $24.20 per hour.** Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.
**Benefits** **:**
The Company offers a comprehensive benefit package that you can elect into including but not limited to the following benefits, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, life insurance, AD&D insurance, disability plans, Employee Assistance Program, paid holidays (up to 6 days annually), paid time off (minimum of 10 days annually), paid parental leave (minimum of 10 days annually), 401(k), FSA/HSA pre-tax benefits.
The compensation and benefits information are accurate as of the date of this posting.
The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.
W2 only, no Corp to Corp.
We are unable to sponsor H-1B visas currently.
CompucomStaffing (https://www1.jobdiva.com/portal/?a=xpjdnwd96pfzndejt5orrp7btv1uj90471yr05agwnk9h3kdkxgy44xuptw0m44x&compid=0#/) ™, a division of CompuCom® Systems, Inc., is an Equal Opportunity Employer.
We provide IT staffing services and solutions to Fortune 1000 companies as well as small and medium businesses.
For more information, visit **www.compucom.com** .
CompuCom is committed to providing equal employment opportunities in all employment practices.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, genetic information, sexual orientation, gender identity or expression, or any other status protected by law.
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Unlock Your Desktop Support Potential: Insight & Career Growth Guide
Real-time Desktop Support Jobs Trends in Durham, United States (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Desktop Support in Durham, United States using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 39178 jobs in United States and 99 jobs in Durham. This comprehensive analysis highlights market share and opportunities for professionals in Desktop Support roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! CompuCom is currently hiring and seeking a Desktop Support Technician to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Desktop Support Technician Jobs Durham.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at CompuCom adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Desktop Support Technician Jobs United States varies, but the pay scale is rated "Standard" in Durham. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Desktop Support Technician typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for Desktop Support Technician, consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Desktop Support Technician interview at CompuCom, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the CompuCom's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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