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Urgent! Desktop Support Technician Job Opening In Las Vegas – Now Hiring MetroSys

Desktop Support Technician



Job description

Job Overview:



  • MetroSys is seeking a Desktop Support Technician for a 6-month contract based in Las Vegas with coverage of surrounding regions.

  • This is a field-based role supporting various end-user environments.
  • The ideal candidate will be experienced in resolving hardware and software issues, customer-service oriented, and able to work independently while traveling to nearby sites.

Key Responsibilities:



  • Provide Tier 1 and Tier 2 support for desktops, laptops, printers, and related hardware.

  • Install, configure, and troubleshoot software applications including Windows OS and Office 365.
  • Conduct site visits for hardware repair, replacement, and technical upgrades.
  • Collaborate with remote IT teams for escalated support and issue resolution.
  • Document service calls, resolutions, and maintain accurate asset records.
  • Ensure prompt and professional support, maintaining high end-user satisfaction.

Requirements:



  • Minimum 2 years of desktop or end-user support experience.

  • Strong knowledge of Windows 10/11, Active Directory, and basic networking (IP, DNS, DHCP).
  • Excellent customer service and communication skills.
  • Willingness to travel regularly within Las Vegas and surrounding areas (mileage reimbursed).
  • Ability to manage tasks independently with minimal supervision.
  • Valid driver’s license and reliable vehicle required.

Preferred Qualifications:



  • Industry certifications such as CompTIA A+, Network+, or Microsoft equivalents.

  • Experience supporting remote office locations or mobile workforces.
  • Familiarity with IT ticketing systems and endpoint management tools.
  • Powered by JazzHR

  • Required Skill Profession

    Computer Occupations



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    Unlock Your Desktop Support Potential: Insight & Career Growth Guide


  • Real-time Desktop Support Jobs Trends in Las Vegas, United States (Graphical Representation)

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  • The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at MetroSys adheres to the cultural norms as outlined by Expertini.

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    • 2. Loyalty
    • 3. Impartiality
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    • 5. Accountability
    • 6. Respect for human rights
    • 7. Obeying United States laws and regulations
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  • Interview Tips for Desktop Support Technician Job Success
    MetroSys interview tips for Desktop Support Technician

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    Before the Interview:
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    • Other Openings
    • Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.
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    Final Thought:

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