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Desktop Tech II Job Opening In Honolulu Hawaii – Now Hiring Compucom


Job description

Compucom Systems, Inc.

provides end-to-end IT managed services to enable the digital workplace for enterprise, midsize and small businesses.

To enable our clients to focus on what matters most, we employ a customer-centric, hard-working, and talented group of people that Act Like an Owner, Do the Right Thing, and Have Fun Doing It!  We’re looking for a Desktop Tech II to join our team.



The Desktop Tech is responsible for implementing hardware and software configurations for one or a group of personal computers including complying to specification requirements, assembling the hardware and software, configuring system applications and testing and debugging for proper functioning.



This position is onsite in Honolulu, HI



Responsibilities: 




  • Tier 2 Desktop support providing onsite and remote end user support

  • Troubleshoot and resolve issues escalated from the help desk

  • Provide software and hardware support for client’s devices (HP, Dell, Apple)

  • Provide printer support as needed

  • Device re-images and configurations

  • Software troubleshooting and break-fix for Windows OS and Apple iOS

  • Provide hardware troubleshooting and break-fix for HP, Dell and Apple devices

  • Order replacement parts/returns under warranty and perform onsite hardware repairs

  • Obtain HP, Dell and Apple certifications (instructions will be provided)

  • Maintain Client incident updates (in person/on the phone/ Service Now)

  • Keep up to date troubleshooting notes and resolutions in client’s Service Now ticketing

  • system

  • Engage in customer interactions maintaining the highest level of customer satisfaction

  • Accountable for individual work and collaborate as part of a team

  • Keep up to date on technical ability and skills

  • Obtain necessary certifications as required by the client

  • Other duties as assigned by technical lead and management

  • Communicate effectively with team, management and customers

  • Represent Compucom in a professional and businesslike manner


Skills & Qualifications:


  • High School Diploma

  • 1 – 2 years of related experience

  • Communicate effectively with management, team lead and team members

  • Basic IT and Troubleshooting skills

  • Proficiency in Microsoft Suite Tools

  • Time Management is very important- must be available when needed by client/ end users






Wage Range

The hourly rate for this position is between $19.50 - $28.60 per hour.

Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.





Benefits:

The Company offers the following benefits for this position, subject to applicable eligibility requirements:  medical insurance, dental insurance, vision insurance, life insurance, AD&D insurance, disability plans, Employee Assistance Program, paid holidays (up to 12 days annually), paid time off (minimum of 10 days annually, which increases with seniority level), paid parental leave (minimum of 10 days annually), 401(k), FSA/HSA pre-tax benefits.





The compensation and benefits information is accurate as of the date of this posting.

The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.



Equal Employment OpportunityCompucom is committed to providing equal employment opportunities in all employment practices.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, or any other characteristic protected by law.

Required Skill Profession

Other General


  • Job Details

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Unlock Your Desktop Tech Potential: Insight & Career Growth Guide


Real-time Desktop Tech Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Desktop Tech in Honolulu, Hawaii, United States, highlighting market share and opportunities for professionals in Desktop Tech roles.

84305 Jobs in United States
84305
92 Jobs in Honolulu, Hawaii
92
Download Desktop Tech Jobs Trends in Honolulu, Hawaii and United States

Are You Looking for Desktop Tech II Job?

Great news! is currently hiring and seeking a Desktop Tech II to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Compucom adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying United States laws and regulations

What Is the Average Salary Range for Desktop Tech II Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Honolulu Hawaii. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Desktop Tech II?

Key qualifications for Desktop Tech II typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Desktop Tech II?

To improve your chances of getting hired for Desktop Tech II, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Desktop Tech II Job Success

Compucom interview tips for Desktop Tech II

Here are some tips to help you prepare for and ace your Desktop Tech II job interview:

Before the Interview:

Research: Learn about the Compucom's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Desktop Tech II interview at Compucom, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Compucom's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

How to Set Up Job Alerts for Desktop Tech II Positions

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