Job Overview
Company
V-Soft Consulting
Category
Computer Occupations
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Job Description
Desktop TechnicianPrimary Location: Chicago, IllinoisHybrid positionV-Soft Consulting is currently hiring for a Desktop Technician for our premier client in Chicago, Illinois.WHAT YOU’LL NEED:Technical Requirements and Certifications »
- A+ certification.
- Driver’s license required.
Education and Experience »
- 3+ years of basic knowledge of desktop hardware, and the ability to install or replace hard drives, additional PCI cards, power supply units, RAM, and/or optical drives.
- Solid understanding of how to install the Windows OS (XP, 7, 8, 8.1, 10, 11, 12) and configure with necessary drivers.
- Familiar with Active Directory.
- Must be familiar with antivirus tools and have an understanding of how to use malware/spyware scanners and removal tools.
- Knowledge of Ethernet cables and how to terminate them, and install the corresponding data jacks (not a requirement as this can be taught, but it’s a plus if already known).
- Basic knowledge of Microsoft Office Suites (e.g. manipulating spreadsheets, setting up Outlook calendar invitations, PowerPoint slideshows, etc.).
- Must be able to work with other employees to provide support in a timely, and friendly manner.
- Strong multitasking skills (e.g., starting a hard drive format, and while that runs installing drivers on a printer or performing other documentation procedures).
- The ability to work both autonomously and as a member of a team.
- Ability to perform routine server maintenance or network emergencies during non-business.
WHAT YOU’LL DO:Job Responsibilities:
- Installation and configuration of printers.
- Hardware/Desktop Repairs, replacements, and basic software configuration such as OS installations and driver configurations.
- Respond to new IT Support requests, prioritize, and document issues and resolutions.
- Respond to tickets and complete detailed responses in ticketing system.
- Configuring/Installing email clients, MS Office, and other software applications.
- Removing threats (virus, malware, etc.).
- Troubleshooting end-user problems with various desktop/laptop issues.
- Work with the IT Administrator in handling other miscellaneous IT projects.
- Tracking assets, and documenting software purchases.
- Basic network configurations in Windows (DHCP configuration versus static IP addresses).
V-Soft Consulting Group is recognized among the top 100 fastest growing staffing companies in North America, V-Soft Consulting Group is headquartered in Louisville, KY with strategic locations in India, Canada and the U.S. V-Soft is known as an agile, innovative technology services company holding several awards and distinctions and has a wide variety of partnerships across diverse technology stacks.As a valued V-Soft Consultant, you’re eligible for full benefits (Medical, Dental, Vision), a 401(k) plan, competitive compensation and more.
V-Soft is partnered with numerous Fortune 500 companies, exceptionally positioned to advance your career growth.V-Soft Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.#LI-LG1
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