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Urgent! Development Coordinator, Donor Experience Job Opening In New York – Now Hiring NYU Langone Health

Development Coordinator, Donor Experience



Job description


We have an exciting opportunity to join our team as a Development Coordinator.



In this role, the Development Coordinator supports the daily operations of the Donor Experience team.

Key responsibilities include managing event registration and financials, manipulating mailing lists, preparing acknowledgements and invoices, reconciling expenses and processing reimbursements, handling mailings and other general event logistics and administrative tasks.

The Coordinator also provides support to the entire Donor Experience team and may project manage high-touch small events as needed.

Job Responsibilities:

  • Efficiently manages event registration by handling phone inquiries, tracking RSVPs, and accurately entering data into the Development department's Blackbaud-based CRM (TRAX).
  • Demonstrates fluency in CRM business rules and adeptly translates data between Luminate and TRAX to ensure seamless integration and data integrity.
  • Maintains event income records in TRAX, ensuring the accuracy of data entries translated from Luminate online registrations.
  • Oversees the invoicing and acknowledgment process before and after events to ensure pledge fulfillment, including creating, mailing, and managing invoices.

    Collaborates closely with the Sourcing team to process vendor contracts and invoices, meticulously tracking approval progress to align with event deadlines.
  • Manages and manipulates multiple event mailing lists and various financial reports throughout duration of event cycle.
  • Handles special projects for the Event Managers and Associate Director of the Donor Experience team.
  • Proactively follows up with event attendees and executive assistants to gather essential details such as guest names, dietary preferences, and program listings, ensuring a personalized and well-organized event experience.
  • Provides on-site support for events.
  • Provides a variety of routine clerical functions including coordinating with team members to order event supplies, and oversees event stock on a quarterly basis to ensure supplies are available at the ready.
  • Prioritizes work deadlines in order to establish efficiencies across multiple projects and within daily support role.
  • Answers phones, takes messages, responds to inquiries and routes calls in a timely manner.
  • Performs other duties as assigned.
  • Minimum Qualifications:
    To qualify you must have a Bachelor's degree and 2 years related experience required.


    Strong writing and editing skills.


    Commitment to accuracy and attention to detail.


    Ability to work independently and as a team member.


    Ability to change priorities in a high volume and fast-paced environment.


    Ability to interact effectively with all levels of diverse public.


    Ability to handle multiple concurrent assignments and meet deadlines.


    Excellent organizational, interpersonal and communication skills.


    High level of energy, initiative and creativity.


    Self-motivated, outgoing and results oriented.


    Knowledge of the internet and software applications, including MS Word, Access and Excel.


    Development database experience.

    Preferred Qualifications:
    Bachelor's degree and 3+ years related experience required.


    Proficient at identifying solutions and efficiency to get the most out of the available resources ( people, budget, equipment, space, etc.); involves the right people to obtain needed information.
    Strong writing and editing skills.


    Commitment to accuracy and attention to detail.


    Ability to work independently and as a team member.


    Ability to change priorities in a high volume and fast-paced environment.


    Ability to interact effectively with all levels of diverse public.


    Ability to handle multiple concurrent assignments and meet deadlines.
    Excellent organizational, interpersonal and communication skills.


    High level of energy, initiative and creativity.


    Self-motivated, outgoing and results oriented.


    Proficiency in software applications, including MS Word, Excel, and PowerPoint.


    Development database experience preferred.


    Works strategically, collaboratively, respectfully, and professionally with colleagues across all divisions and teams within the department.

    Communicates clearly, shares, listens and recognizes others contributions.
    Possesses the presence, inclusivity, and communication skills necessary to be an effective representative of NYU Langone Health and a liaison to the donor base.
    Develops and enhances relationships through authenticity, professionalism and trust.
    Facilitates understanding through listening and crafting and delivering messages that meet the needs of different audiences.
    Takes ownership of opportunities, challenges and decisions to drive work and the organization forward.
    Embraces and supports institutional values and competencies and ensures that they are reflected in all aspects of our work.
    Contributes on a daily basis to an environment where differences are welcomed and supported by embracing the perspectives of all.

    Qualified candidates must be able to effectively communicate with all levels of the organization.

    NYU Langone Health provides its staff with far more than just a place to work.

    Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents.

    At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package.

    Our offerings provide a robust support system for any stage of life, whether it's developing your career, starting a family, or saving for retirement.

    The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support.

    Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care.

    The benefits and wellness package is designed to allow you to focus on what truly matters.

    Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family.



    NYU Langone Health is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment.


    Required Skill Profession

    Business Operations Specialists



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