Development Operations Manager

Job description

OFFICE LOCATION

Charlottesville, Virginia, USA

Charlottesville preferred or remote 

#LI-REMOTE
VA202

WHO WE ARE

The mission of The Nature Conservancy (TNC) is to conserve the lands and waters upon which all life depends.

As a science-based organization, we develop innovative, on-the-ground solutions to the world’s toughest environmental challenges so that people and nature can thrive.

Our work is guided by our values, which include a and respect for people, communities, and cultures.

From a rewarding mission to career development and flexible schedules, there are many reasons to love life #insideTNC.

Want to know more?

Check out our to hear stories from staff or visit .

One of TNC’s primary goals is to cultivate an inclusive work environment so that employees around the globe have a sense of belonging and feel that their unique contributions are valued.

We know we’ll only achieve our mission by hiring and engaging a diverse staff that reflects the communities in which we work.

Recognizing that people bring talent and skills that have been developed outside the scope of a job, we take a holistic approach to recruitment that considers life experience in addition to the professional requirements listed in our postings.

Please apply – we’d love to hear from you.

To quote a popular saying at TNC, “you’ll join for the mission, and you’ll stay for the people.”

WHAT WE CAN ACHIEVE TOGETHER

The Development Operations Manager will work as part of the Virginia Development Team, with the goal of increasing overall fundraising activity for TNC Virginia using proactive, efficient systems that keep the Development Team focused on successful relationship management.

This position is focused on driving the behind-the-scenes major gifts fundraising process with an emphasis on building and effectively managing donor portfolios and facilitating team support and accountability to meet fundraising goals.

The Development Program Manager will be tasked with supporting the day-to-day operations for TNC Virginia’s Development Team and will be responsible for the management and professional development of two Development Operations positions, the Development Coordinator and the Development Program Specialist.

The Development Operations Manager will oversee and implement data management best practices.

The Manager will keep up to date on market trends and will proactively work on pipeline development.

The Manager works in close cooperation with any or all of the following: Conservancy staff, donors, Trustees, vendors, public agencies, financial institutions and legal and accounting professionals.

They will provide advice, recommendations, and training related to the functional area of the team.

They will manage diverse tasks, analyze situations, evaluate alternatives, project outcomes, and implement solutions to improve effectiveness.


Specifically, the Manager will be responsible for:
• Management of Development Operations Team.
• Portfolio management to ensure portfolio health.
• Periodic reporting and analysis.
• Support for Director of Development and the Development Team.
• Proactive pipeline development through research, identification, and recommendations.
• Implementation and timeline management of major projects.
• Provide input to fundraising team regarding donor strategy from portfolio analysis.
• Database updates and management.

Preferred location is Charlottesville, VA, but remote work also possible.

WE'RE LOOKING FOR YOU

• Ensure donor information is up to date in the database.
• Manage and implement the discovery pipeline process for the team to ensure the ongoing identification and qualification of new major donors and prospects.

Conduct initial research and collaborate with the Worldwide Office on principal level donors and prospects.
• Collaborate on and provide analysis of fundraising and activity reports for the Development Team, State Director, and Board of Trustees.
• Supervise the Development Coordinator and Development Program Specialist and identify and support opportunities for professional growth.
• Manage and implement multiple projects, including managing budget, setting deadlines, and ensuring accountability.
• Collaborate with Director of Development to ensure team accountability for strategic fundraising goals.
• Participate in position-related calls/networks to learn about best practices and organizational requirements for the role; effectively communicate or distribute information to assist staff in making decisions, solving problems, and improving workflow.
• Provide support and targeted training related to the major gifts process and database management, including serving as a hub of knowledge on Worldwide Office fundraising resources, policies, and practices.
• Coordinate projects with several variables, set realistic deadlines, and manage a timeline.
• Act independently and in supervisor’s stead as needed, exercise independent judgment to identify and solve problems.
• Demonstrate sensitivity in handling confidential information.
• Develop and implement new initiatives that will ensure department and organization-wide goals and strategies are achieved.
• Ensure programmatic commitments, TNC policies and procedures, financial standards, and legal requirements are met and managed for compliance.
• Financial responsibility includes assisting with the development of a budget, working within a budget, and negotiating and contracting with vendors.


• Travel occasionally, work long and flexible hours as needed.
• Work environment involves only infrequent exposure to disagreeable elements and minor physical exertion and/or strain.
 

WHAT YOU'LL BRING

• Bachelor’s degree and 5 years related experience or equivalent combination.
• Experience managing and implementing multiple projects.
• Experience supervising staff, interns, and/or volunteers.
• Experience with current and evolving technology in relevant field.
• Experience working with cross-functional teams.
• Experience, coursework, or other training in principles and practices of relevant field.

DESIRED QUALIFICATIONS

• Experience with CRMs, specifically Blackbaud products.
• Multi-lingual skills and multi-cultural or cross-cultural experience appreciated.
• Ability to manage and implement complex processes.
• Ability to work in partnership with others in a collaborative role.
• Demonstrated ability to conceive and write creatively for various audiences.
• Proficient in interpreting guidelines and manipulating, analyzing, and interpreting data.
• Strong organization, planning, and problem-solving skills.
• Successful experience implementing strategic program goals.
• Understanding of accounting practices.

WHAT WE BRING

Since 1951, TNC has been doing work you can believe in.

Through grassroots action, we have grown from a small non-profit into one of the most effective and wide-reaching environmental organizations in the world.

Thanks to more than 1 million members, over 400 scientists, and the dedicated efforts of our diverse staff and partners, we impact conservation around the world! 

TNC offers a competitive, comprehensive benefits package including health care benefits, flexible spending accounts, a 401(k) plan with an 8% employer match, parental leave, accrued paid time off, life insurance, disability coverage, employee assistance program, other life and work well-being benefits.

Learn more about our benefits on our on nature.org/careers.

We’re proud to offer a flexible work environment that supports of the health and well-being of the people we employ.

SALARY INFORMATION

The starting pay range for a candidate selected for this position is generally within the range of $80,000 – $100,000 for annual base salary.

This range only applies to candidates whose country of employment is the USA.

Where a successful candidate’s actual pay will fall within this range will be based on a variety of factors, including, for example, the candidate's location, qualifications, specific skills, and experience.

Please note countries outside the USA would have a different pay range in the local currency based on the local labor market, and not tied to USA pay or ranges.

Your geographic location will be confirmed during the recruitment.

Required Skill Profession

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