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Urgent! Digital Accessibility Business Analyst Job Opening In Boston – Now Hiring Mindlance

Digital Accessibility Business Analyst



Job description


JOB OVERVIEW:
The ideal candidate will have proven success in documenting and supporting change in a technology environment.

This role will actively document and help re-engineer business processes focused on accessibility and digital assets, in alignment with the enterprise strategic plan.

The candidate will interact with business representatives across EOHHS and act as a liaison between constituent services and technical solutions/support groups to identify business process and program requirements and research, recommend, and align solutions for business problems as they’re identified.

DETAILED LIST OF JOB DUTIES AND RESPONSIBILITIES :

  • Evaluate conformance with Web Content Accessibility Guidelines (WCAG)and usability standards aligned with enterprise accessibility guidelines.

  • Produce work products, as appropriate, including business requirements documentation, workflows, business rules, process flows/models using Visio, and training materials/job aids for accessibility
  • Provide recommendations to refine business processes related to accessibility and associated
  • Provide Tier II level support for tracking accessibility defects and issues.

  • Assist content managers with review of agency collections and content for accessibility needs.

  • Develop readiness assessments and associated reporting and metrics.

  • Build subject matter and mission expertise in each agency business model and productive relationships with customers.

  • Document business requirements for accessibility, providing guidance to refine processes to conform with compliance standards.

  • Review system changes requests to ensure completeness with respect to accessibility compliance
  • · Collaborate with development, design, content and other teams throughout the software development lifecycle to ensure that accessibility requirements are incorporated into processes and procedures

    · Collaborate with the Secretariat IT Accessibility Officer to work on additional projects as assigned

    Preferred Knowledge, Skills & Abilities:

    · Knowledge of assistive technologies including screen readers, speech-to-text- software, magnification tools and keyboard and mouse emulator products

    · - years of digital accessibility development and testing experience involving automated and manual tools and assistive technologies preferred

    · Experience with Section standards and accessibility policies and regulations including the Web Content Accessibility Guidelines and the Americans with Disabilities Act (ADA).

  • - years of experience in business analysis, project management, IT Management, or other related experience.

  • - years of experience and hands-on knowledge with application development, requirement gathering, test case development, and creating workflows.

  • Experience and working knowledge of content management systems (Drupal) and reporting tools (Editoriay and SiteImprove) for analysis is a plus
  • Proficiency in Microsoft Office Suite, particularly Excel (for data analysis) and Visio (for process modeling).

  • Experience gathering requirements from stakeholders (, interviews, surveys, workshops).

  • Ability to create clear and concise documentation of business requirements, use cases, and process flows.

  • Excellent verbal and written communication skills, with the ability to clearly explain technical concepts to non-technical stakeholders
  • Demonstrated ability to work independently, as well as within project teams, providing relevant system analysis services.

  • Highly analytical, with the ability to independently analyze, document findings and recommend solutions.




  • EEO:


    Required Skill Profession

    Computer Occupations



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      Unlock Your Digital Accessibility Potential: Insight & Career Growth Guide


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