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Urgent! Digital Content Manager Job Opening In Pittsburgh – Now Hiring Insight Global
Job Description
Insight Global is looking for an Associate Digital Content Manager for one of our clients, you’ll manage the full content lifecycle across knowledge, learning, and interaction domains.
You’ll create and maintain multi-format user content that supports accurate, timely client interactions.
This includes translating product changes into clear documentation, collaborating cross-functionally to validate and improve content, refining information architecture, and using analytics to drive self-service success.
You’ll contribute to scalable systems and promote a knowledge-first culture while adapting to shifting priorities across projects.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day.
We are an equal opportunity/affirmative action employer that believes everyone matters.
Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.
If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Skills and Requirements
• 1–3+ years of content creation and maintenance in high-tech environments (preferably healthcare)
• Experience with platforms like Intercom, Confluence, MadCap Flare, Articulate, Xyleme, or Skilljar
• Ability to translate product updates (user stories, workflows, acceptance criteria) into clear documentation and learning assets
• Strong written and verbal communication skills with attention to detail and clarity
• Familiarity with product logic, basic API concepts, and contributing during the SDLC (software development)
• Analytical mindset using metrics (e.g., page views, CSAT, bot deflection) to guide improvements • Bachelor’s degree in information systems, Computer Science, Technical Writing, Learning Design, or related field
• Certifications in Knowledge Management, eLearning, Content Strategy, AI literacy, or API integrations
• Experience creating microlearning assets (how-to articles, walkthroughs, tutorials)
• Ability to improve engagement through better search success, course completions, or support deflection
• Learning agility and comfort with simple automation in authoring workflows
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Unlock Your Digital Content Potential: Insight & Career Growth Guide
Real-time Digital Content Jobs Trends in Pittsburgh, United States (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Digital Content in Pittsburgh, United States using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 18298 jobs in United States and 115 jobs in Pittsburgh. This comprehensive analysis highlights market share and opportunities for professionals in Digital Content roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Insight Global is currently hiring and seeking a Digital Content Manager to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Digital Content Manager Jobs Pittsburgh.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Insight Global adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Digital Content Manager Jobs United States varies, but the pay scale is rated "Standard" in Pittsburgh. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Digital Content Manager typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for Digital Content Manager, consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Digital Content Manager interview at Insight Global, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Insight Global's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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