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Urgent! Digital Solutions Product Manager Job Opening In Westborough – Now Hiring Middlesex Savings
**Overview**
The Digital Solutions Product Manager is responsible for defining and prioritizing digital product features and improvements that align with the Bank's mission to deliver secure, intuitive, and value-driven digital experiences for customers.
The Product Manager is responsible for acting as the voice of the customer and developing profitable digital products and services that provide customer value.
Will lead and manage initiatives within our Digital Banking channels to drive innovation and customer engagement.
This role will collaborate cross-functionally with technology, marketing, data, sales and external partners to deliver seamless, high impact digital experiences.
This is a highly visible role requiring clear and effective communication and hands-on execution.
**Responsibilities**
+ Develop and communicate the vision and strategy for the Bank's digital products and services.
Create and continuously maintain a strategy and product roadmap that aligns with business goals and customer needs.
+ Collaborate with cross-functional teams to design, develop, and launch new digital products and services.
Partner with bank operations to identify and prioritize features that enhance the user experience across digital banking platforms, including online banking, mobile apps, account opening, money movement, and more.
+ Manage third-party fintech partnerships and platform integrations to support digital capabilities.
+ Monitor the market, the competition, and maintain an awareness of industry trends regarding digital solutions for consumer and business products and services.
Serve as the subject matter expert on digital consumer, business, and treasury products and services and be a resource for internal business partners.
+ Champion UX/UI excellence by applying design thinking methodologies and customer journey mapping to deliver intuitive and impactful digital interactions.
+ Establish and monitor KPIs such as adoption rates, customer satisfaction, digital engagement, and platform reliability to evaluate success and identify opportunities.
+ Collaborate with business intelligence data analytics (BIDA) team to apply predictive models and experimentation to help make data driven product decisions.
+ Ability to interface and communicate effectively with all management levels of the organization.
+ Ensure all data entered, maintained, or accessed complies with the Bank’s data quality, security, and governance standards.
Identify and report data quality issues, inconsistencies, or anomalies through established escalation channels.
+ Represents the Bank through active participation in community and industry organizations and events and promotes the business interests of the Bank.
Refers sales opportunities to other departments or Bank affiliates in support of established objectives.
+ Performs other duties as may be required.
**Requirements**
Education
+ Bachelor's Degree in business, Computer Science, Information Systems, or related field (MBA or related certification a plus) is required
Work Experience
+ 7+ years of digital consumer, business, and treasury management product ownership experience, preferably in financial services or fintech
+ Strong understanding of digital banking platforms, mobile UX/UI, APIs, and customer journey mapping is
+ Experience working in a community bank is preferred
Knowledge, Skills, and Abilities
+ Demonstrated knowledge of operating systems, Bank products and services, and federal and state regulations.
+ Strong analytical, interpersonal, and problem-solving abilities to identify and prioritize critical issues and risks and recommend solutions.
+ Solid communication skills as well as the ability to work effectively with internal departments and vendors.
+ Self-starter with a solid ability to prioritize, own and drive projects, and quickly learn new concepts and frameworks.
**EEO Statement**
Middlesex Savings Bank is an Equal Opportunity Employer/protected Veterans/Individuals with Disabilities
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**Location** _US-MA-Westborough_
**Req #** _5457_
**Category** _Operations - Deposit Servicing_
**Position Type** _Full Time_
**Standard Working Hours** _Monday - Friday 8:00am to 5:00pm_
✨ Smart • Intelligent • Private • Secure
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Unlock Your Digital Solutions Potential: Insight & Career Growth Guide
Real-time Digital Solutions Jobs Trends in Westborough, United States (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Digital Solutions in Westborough, United States using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 30663 jobs in United States and 2 jobs in Westborough. This comprehensive analysis highlights market share and opportunities for professionals in Digital Solutions roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Middlesex Savings is currently hiring and seeking a Digital Solutions Product Manager to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Digital Solutions Product Manager Jobs Westborough.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Middlesex Savings adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Digital Solutions Product Manager Jobs United States varies, but the pay scale is rated "Standard" in Westborough. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Digital Solutions Product Manager typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Digital Solutions Product Manager interview at Middlesex Savings, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Middlesex Savings's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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