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Urgent! Digital/Technical Product Manager Lead Job Opening In Charlotte – Now Hiring USAA
The Opportunity
Join us as a Lead Digital/Technical Product Manager and help redefine how members experience insurance servicing. In this pivotal role, you'll lead the strategy and execution of digital products that simplify complex servicing journeys, reduce friction, and deliver seamless, member-first experiences.
You'll collaborate across design, engineering, data, and business teams to build scalable, native solutions that drive digital adoption and operational efficiency.
If you're passionate about solving real-world problems with technology, mentoring others, and influencing enterprise direction, this is your chance to make a meaningful impact.
In this role, you will be part of the P&C Omnichannel/Digital Servicing team.
You may also be responsible for the following areas: Leading the discovery, delivery, and performance of digital and technology products and their experiences for USAA and its members.
Collaborate with internal stakeholders and partners to tackle complex and challenging problems to optimize the customers’ (internal/external) experience with market offerings.
Design and drives implementation of multi-platform technology and digital solutions.
Optimize and improve existing products and experiences across delivery channels and platforms to drive Key Performance Indicators (KPIs) and Key Risk Indicators (KRIs).
Employ User Centered Design and Design Thinking methodologies to bring world-class Digital and/or Technology driven products to market.
Develop the product strategy, vision, and goals and justifies decision-making related to the balance and mix of innovation types and investments for Digital and Technology products of complex and significant scope (portfolio level or enterprise reach).
Ensure strategic alignment across the product and its stakeholders, suppliers, and customers.
We offer a flexible work environment that requires an individual to be in the office 4 days per week.
This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL.
Relocation assistance is not available for this position.
What you'll do:
What you have:
What sets you apart:
Compensation range: The salary range for this position is: $143.320 - $273,930.
USAA does not provide visa sponsorship for this role.
Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive.
You are paid within the salary range based on your experience and market data of the position.
The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness.
These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs.
Additionally, our career path planning and continuing education assists employees with their professional goals.
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Unlock Your Digital Technical Potential: Insight & Career Growth Guide
Real-time Digital Technical Jobs Trends in Charlotte, United States (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Digital Technical in Charlotte, United States using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 36157 jobs in United States and 432 jobs in Charlotte. This comprehensive analysis highlights market share and opportunities for professionals in Digital Technical roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! USAA is currently hiring and seeking a Digital/Technical Product Manager Lead to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Digital/Technical Product Manager Lead Jobs Charlotte.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at USAA adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Digital/Technical Product Manager Lead Jobs United States varies, but the pay scale is rated "Standard" in Charlotte. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Digital/Technical Product Manager Lead typically include Operations Specialties Managers and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Digital/Technical Product Manager Lead interview at USAA, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the USAA's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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