Director, Agentic Commerce Solution Engineering

Job description

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide.

Together with our customers, we're helping build a sustainable economy where everyone can prosper.

We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible.

Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Director, Agentic Commerce Solution Engineering

Director, Solution Engineering, Agentic Commerce

Who is Mastercard?
Mastercard is a global technology company in the payments industry.

Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible.

Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company.

With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.
Overview
The goal of the Digital Partnership Solution Engineering team is to partner with key stakeholders in digital space, including device manufacturers, operating system providers, wallet service, including AI firms, agentic providers, startups, large issuers, digital wallets, merchants, acquirers, and payment service providers to execute Mastercard's digital strategy, while identifying new business development and revenue generating opportunities.
We aim to achieve this goal of defining new payment experiences through direct engagement with these partners, and by packaging solutions that leverage Mastercard's assets, like Digital, Loyalty, Advisors, Security, Acceptance, and Processing solutions.
This is a unique opportunity to join a highly motivated growing team, help build unique relevant solutions and shape the evolution of the payments industry, to create a world beyond plastic, with valued experiences for consumers and end users, while also enabling merchants to reach new consumers in ways not possible in the pre-digital world.
We are looking for Engineers to join our Solutions Engineering Team, who can help build compelling and scalable Agentic Commerce solutions with Mastercard's flagship agentic commerce product, Mastercard Agent Pay.

The ideal candidate will be highly motivated, intellectually curious, analytical, and excited by the challenge of balancing the needs of many diverse stakeholders.
Role
The Director, Product Architect, Agentic Commerce will be focused on defining Mastercard's strategy to enable access to digital credentials wherever consumers engage with the world using agentic AI.

This individual will drive components of Mastercard's agentic commerce product suite from concept to market launch and scale across global markets by working with Digital Partners
• Define the Solution Strategy: Partner with Mastercard's flagship agentic commerce product business owners to define and evolve the solution strategy as the product moves from concept to market.


• Lead Technical Engagements: Own the end-to-end technical relationship with global digital partners, from early-stage ideation through to scaled deployment of agentic commerce solutions.
• Solution Design & Architecture: Translate complex partner requirements into robust, scalable, and secure solution architectures leveraging Mastercard's agentic commerce product suite and technology platforms.
• Partner Collaboration: Work closely with AI agents, digital wallets, and commerce platforms to co-create solutions that integrate Mastercard's digital credentials and payment capabilities into new agentic interfaces and consumer experiences.
• Cross-Functional Leadership: Collaborate with Product, Engineering, Operations, and Regional teams to ensure alignment on technical strategy, delivery timelines, and go-to-market execution.
• Prototype & Innovate: Partner with Mastercard's prototyping and innovation teams to rapidly test and validate new agentic commerce use cases and interfaces.
• Commercial & Strategic Input: Support the development of commercial models, pricing strategies, and go-to-market plans by providing technical feasibility assessments and partner feedback.
• Global Coordination: Act as the central technical point of contact for regional digital teams, ensuring consistency in solution design and partner onboarding across markets.
• IP & Compliance: Identify opportunities for intellectual property creation and ensure all solutions comply with Mastercard's data, security, and business model standards.
All About You
• High level of fluency in AI, including deep technology foundations and thorough industry awareness of payments.


• Awareness and understanding of Mastercard's key customers, partners, and external stakeholders in these areas, including Issuers, Payment Service Providers, Acquirers, Digital Wallet Operators, and Merchants.
• Strong experience and knowledge of the business drivers and technology of consumer payments, especially digital wallets, tokenization, and authentication, across global regions and markets.
• Experience working with AI/ML platforms, agentic systems, or conversational interfaces is a strong plus.
• Possess a blend of analytical capability, strategic thinking, and emotional intelligence and able to dive deep on all areas of the business to deliver creative solutions to unstructured problems.
• Comfortable communicating strategy, project status, and complex ideas to executive leadership.


• Experience working in a global, matrixed organization and managing cross-regional initiatives.
• Willing to hear new ideas and objectively consider challengers in the interest of achieving the best possible customer outcomes.
• Bachelor's degree required.
• Strong written and verbal communication skills.


Updated 6 August 2025

As a technical leader in the Acceptance Innovation & Solution Engineering organization, you will collaborate closely with product owners, technology teams, partners, and clients to define solution architectures, lead proof-of-concepts, and translate product vision into technical execution.

The ideal candidate brings deep expertise in digital payments, API-first solution development, and identity/authentication frameworks — with a proven ability to build bridges between business strategy and technical delivery.

You will play a critical role in shaping Mastercard's leadership in AI-driven commerce by enabling seamless, interoperable, and secure agent interactions aligned with our network principles and global platform strategy.

Total Base Pay Range
178,000.00 - 284,000.00

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.

We hire the most qualified candidate for the role.

In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting.

Do not include any medical or health information in this email.

The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;




• Ensure the confidentiality and integrity of the information being accessed;




• Report any suspected information security violation or breach, and




• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role.

The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience.

Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more.

Pay Ranges

San Francisco, California: $178,000 - $284,000 USD

Required Skill Profession

Advertising, Marketing, Promotions, Public Relations, And Sales Managers