Director, Application Support (Derivatives Technology)

Job description

We’re building a relationship-oriented bank for the modern world.

We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work.

Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com (https://www.cibc.com/en/about-cibc.html)

Global Derivatives Technology develops and supports xTrader, CIBC's cross-asset portfolio management platform.

xTrader is a suite of .NET applications that feeds the bank's finance, regulatory, and risk management systems.

CIBC's Capital Markets division provides integrated global markets products and services, investment banking advisory and execution, corporate banking and top-ranked research to corporate, government and institutional clients.

Our business is growing in the United States, where we recently launched a convertible bond trading desk, an environmental products business, and an expanded prime services franchise.

CIBC is a leading North American financial institution.

Our 46,000 employees provide a full range of financial products and services to 11 million clients in Canada, the U.S., and around the world.

**What You'll Be Doing**

As a Director for Application Support in Derivatives Technology, you bring a solid expertise supporting complex derivatives platforms.

You diagnose and resolve technical problems with xTrader and other applications used in Capital Markets.

Escalate issues to internal developers, external vendors, or to our infrastructure partners.

Provide timely updates to the affected traders and to technology managers.

Gather business requirements, for example in anticipation of trading a new product.

Liaise with the business analyst and project management teams.

Act as an advocate for the front office in discussions with the broader technology team.

Apply Information Technology Infrastructure Library (ITIL) practices for incident, change, and problem management.

Manage major incidents in collaboration with CIBC's Enterprise Incident Management team.

Support spreadsheet-based market data and pricing processes and test new application functionality before release.

You also oversee operations team and vendors during application releases and build strong working relationships with traders, the broader technology team, and external vendors.

Document processes and recurring issues.

Share knowledge within the team.

_CIBC we enable the work environment most optimal for you to thrive in your role.

To successfully perform the work, you will be on-site 4-5 days at CIBC's 300 Madison Avenue trade floor in New York.

Occasional work may be required on evenings, weekends, and holidays and work outside of business hours can be remotely.

Travel to Toronto, Canada may be required annually._

**How You'll Succeed**

This is a challenging role that requires strong technical skills, an interest in capital markets, and the ability to work in a fast-paced trade floor environment.

While your background should provide a solid foundation, we'll provide formal training, coaching, and networking opportunities to help you succeed.

**Who You Are**

+ **Technical Skills:** We are seeking a highly skilled Director for Application Support in Derivatives Technology with demonstrated expertise supporting complex Derivatives Platforms.

You demonstrate strong, hands-on experience with both Commodities /Rates/ Equity Derivatives, with a proven ability to support and optimize technology solutions across these asset classes.

An in-depth familiarity with the full lifecycle of a Derivative Trade—including Pricing, Risk and PnL.

Advanced experience working with market data systems, with particular emphasis on Bloomberg and other industry-standard data sources.

A history of leveraging technical and business knowledge to drive continuous improvement, stability, and efficiency in application support environments.
+ Experience with a programming language like Python, Java, or C# would be helpful.

Broad technical knowledge of Windows or Linux.

High-level understanding of computer infrastructure, including TCP/IP networking.

Experience with relational databases and Structured Query Language (SQL), object database like MongoDB, SDLC including requirements gathering and testing would be an asset.
+ Experience with ITIL, including an incident, problem, and change management tool like ServiceNow.

Experience with software testing and issue management using a tool like JIRA to track defects.

Experience with an application monitoring tool, e.g. Dynatrace or ITRS Geneos.
+ **You have a degree.** Post-secondary degree in computer science, mathematics, engineering, finance, or another analytical discipline is required.

Chartered Financial Analyst (CFA) or Financial Risk Manager (FRM) designation would be an advantage.
+ **Values matter to you** .

You bring your real self to work and you live our values - trust, teamwork and accountability.
+ **You embrace and champion change.** You'll continuously evolve your thinking and the way you work in order to deliver your best.
+ **Your influence makes an impact.** You know that relationships and networks are essential to success.

You inspire outcomes by making yourself heard.
+ **You're digitally savvy.** You seek out innovative solutions and embrace evolving technologies.

You can easily adapt to new tools and trends.
+ **You're driven by collective success.** You know that collaboration can transform a good idea into a great one.

You understand the power of an inclusive team that enjoys working together to create a shared vision.

California residents — your privacy rights regarding your actual or prospective employment (https://us.cibc.com/en/about-us/california-consumer-privacy-act-employment.html)

_At CIBC, we offer a competitive total rewards package.

This role has an expected salary range of $150,000- $180,000 based on experience, qualifications, and location of the position.

The successful candidate may be eligible to participate in the relevant business unit’s incentive compensation plan, which also may include a discretionary bonus component.

CIBC offers a full range of benefits and programs to meet our employee’s needs; including Medical, Dental, Vision, Health Savings Account, Life Insurance, Disability, and Other Insurance Plans, Paid Time Off (including Sick Leave, Parental Leave, and Vacation), Holidays, and 401(k), in addition to other special perks reserved for our team members._

_This position does not offer visa sponsorship._

_#LI-TA_

**What CIBC Offers**

At CIBC, your goals are a priority.

We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential.

We aspire to give you a career, rather than just a paycheck.

+ We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
+ Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
+ We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

**What you need to know**

+ CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong.

We seek applicants with a wide range of abilities and we provide an accessible candidate experience.

If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
+ You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
+ We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, MS Office).

Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

**Job Location**

NY-300 Madison Ave., 5th Floor

**Employment Type**

Regular

**Weekly Hours**

40

**Skills**

Analytical Thinking, Capital Markets Technology, Commodity Derivatives, Derivatives, Energy Derivatives, ITIL Methodologies, ITRS Geneos, Prioritization, Production Support, Python Software Development, SQL Tools

At CIBC, we are in business to help our clients, employees and shareholders achieve what is important to them.

Our ability to create value for all CIBC stakeholders is driven by a business culture based on common values: Trust, Teamwork and Accountability.

Working with CIBC makes you a part of a work environment committed to our clients, employees and communities - a place where you can excel.

Every day, our 44,000 employees help our clients achieve their financial goals, because what matters to our clients, matters to us.

Required Skill Profession

Other General