Know ATS Score
CV/Résumé Score
  • Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role: Director, Implementation & Onboarding Services.
United States Jobs Expertini

Urgent! Director, Implementation & Onboarding Services Job Opening In Franklin Township – Now Hiring Knipper

Director, Implementation & Onboarding Services



Job description

Overview

YOUR PASSION, ACTIONS & FOCUS is our Strength.

Become one of our Contributors!

Join the KnipperHEALTH Team!

The Director of Implementation & On-boarding Services will have the responsibility to lead our on-boarding, system integration, and platform operations within our MSM environment.

This role is responsible for driving the successful deployment of order management systems (OMS), WMS systems, and related integrations across our client portfolio.

The Director will oversee a cross-functional team, ensuring that all platform implementations align with operational goals, client requirements, and industry best practices.

Responsibilities

  • Develop and manage the full life-cycle of client and corporate implementations, including discovery, solution design, configuration, testing, deployment, and support.
  • Serve as the senior point of escalation for complex issues during implementation and post-go-live support.
  • Collaborate with internal stakeholders—including Sales, IT, Operations, and Client Services—to ensure smooth hand-offs and alignment.
  • Build a high-performing team of implementation specialists, project managers, and support teams.
  • Establish KPI’s around implementation and customer success – ensure adherence to deliverables and customer satisfaction throughout the entire life cycle of a project.
  • Develop and maintain project plans, status reports, and performance metrics to monitor project success and team effectiveness.
  • Continuously evaluate and improve implementation methodologies, tools, documentation, and SOPs.
  • Ensure compliance with client SLAs, project time-lines, and system uptime/service availability targets.
  • Stay current on WMS/OMS trends, technologies, and logistics innovations to guide strategic system improvements.
  • The above duties are meant to be representative of the position and not all-inclusive.

    Qualifications

    MINIMUM JOB REQUIREMENTS:

  • Bachelor’s degree in Business Operations, Project Management, or a related field and/or,
  • 3 - 5+ years of experience in the Pharma industry, with at least 1-2 years in a leadership level role or,
  • Equivalent combination of education and experience.
  • PREFERRED EDUCATION AND EXPERIENCE

  • Proven track record managing large-scale implementations (., Manhattan, Blue Yonder, SAP, or similar).
  • Strong understanding of operations, including order fulfillment, inventory management, shipping, and reverse logistics.
  • Hands-on experience with technical integrations, including EDI/API protocols and client-specific system configurations.
  • Exceptional leadership, project management, and client relationship skills.
  • Proficient in project tools such as MS Project, Smart-sheet, or equivalent.
  • Ability to manage competing priorities in a high-growth, service-driven environment.
  • PMP (Project Management Professional)
  • Lean Six Sigma (Green Belt or higher)
  • KNOWLEDGE, SKILLS & ABILITIES:

  • Excellent written and verbal communication skills.
  • Excellent analytical, problem solving and decision-making skills.
  • Ability to accept changing work-flows and unexpected demands requiring flexibility.
  • Ability to work under pressure and appropriately prioritize responsibilities.
  • Ability to work independently with minimal supervision.
  • Ability to develop collaborative working relationships.
  • Ability to prepare and write investigation reports for management review.
  • Working knowledge of current including Good Documentation Practices, and Good Distribution Practices.
  • Strong proficiency in Microsoft Office; Outlook, Excel and Teams
  • Proficient in use of computers and ability to learn internal software programs.
  • Attentive to details
  • Able to prioritize multiple tasks
  • PHYSICAL DEMANDS:

  • Location of job activities 100% inside
  • Extensive manual dexterity (keyboarding, mouse, phone)
  • Use of phone for communication
  • Sit for prolonged periods of time
  • Occasionally stoop, kneel, and crouch
  • Occasionally lift, carry, and move up to 25 pounds
  • Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.


    Required Skill Profession

    Operations Specialties Managers



    Your Complete Job Search Toolkit

    ✨ Smart • Intelligent • Private • Secure

    Start Using Our Tools

    Join thousands of professionals who've advanced their careers with our platform

    Rate or Report This Job
    If you feel this job is inaccurate or spam kindly report to us using below form.
    Please Note: This is NOT a job application form.


      Unlock Your Director Implementation Potential: Insight & Career Growth Guide


    • Real-time Director Implementation Jobs Trends in Franklin Township, United States (Graphical Representation)

      Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Director Implementation in Franklin Township, United States using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 82671 jobs in United States and 216 jobs in Franklin Township. This comprehensive analysis highlights market share and opportunities for professionals in Director Implementation roles. These dynamic trends provide a better understanding of the job market landscape in these regions.

    • Are You Looking for Director, Implementation & Onboarding Services Job?

      Great news! is currently hiring and seeking a Director, Implementation & Onboarding Services to join their team. Feel free to download the job details.

      Wait no longer! Are you also interested in exploring similar jobs? Search now: .

    • The Work Culture

      An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Knipper adheres to the cultural norms as outlined by Expertini.

      The fundamental ethical values are:
      • 1. Independence
      • 2. Loyalty
      • 3. Impartiality
      • 4. Integrity
      • 5. Accountability
      • 6. Respect for human rights
      • 7. Obeying United States laws and regulations
    • What Is the Average Salary Range for Director, Implementation & Onboarding Services Positions?

      The average salary range for a varies, but the pay scale is rated "Standard" in Franklin Township. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

    • What Are the Key Qualifications for Director, Implementation & Onboarding Services?

      Key qualifications for Director, Implementation & Onboarding Services typically include Operations Specialties Managers and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.

    • How Can I Improve My Chances of Getting Hired for Director, Implementation & Onboarding Services?

      To improve your chances of getting hired for Director, Implementation & Onboarding Services, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

    • Interview Tips for Director, Implementation & Onboarding Services Job Success
      Knipper interview tips for Director, Implementation & Onboarding Services

      Here are some tips to help you prepare for and ace your job interview:

      Before the Interview:
      • Research: Learn about the Knipper's mission, values, products, and the specific job requirements and get further information about
      • Other Openings
      • Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.
      • Dress Professionally: Choose attire appropriate for the company culture.
      • Prepare Questions: Show your interest by having thoughtful questions for the interviewer.
      • Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.
      During the Interview:
      • Be Punctual: Arrive on time to demonstrate professionalism and respect.
      • Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.
      • Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.
      • Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.
      • Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.
      • Follow Up: Send a thank-you email to the interviewer within 24 hours.
      Additional Tips:
      • Be Yourself: Let your personality shine through while maintaining professionalism.
      • Be Honest: Don't exaggerate your skills or experience.
      • Be Positive: Focus on your strengths and accomplishments.
      • Body Language: Maintain good posture, avoid fidgeting, and make eye contact.
      • Turn Off Phone: Avoid distractions during the interview.
      Final Thought:

      To prepare for your Director, Implementation & Onboarding Services interview at Knipper, research the company, understand the job requirements, and practice common interview questions.

      Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Knipper's products or services and be prepared to discuss how you can contribute to their success.

      By following these tips, you can increase your chances of making a positive impression and landing the job!

    • How to Set Up Job Alerts for Director, Implementation & Onboarding Services Positions

      Setting up job alerts for Director, Implementation & Onboarding Services is easy with United States Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!