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Urgent! Director, Internal Controls (Retirement Operations) Job Opening In Charlotte – Now Hiring Ascensus

Director, Internal Controls (Retirement Operations)



Job description

Job Functions

, Essential Duties and Responsibilities

Control Framework & Governance

  • Design, implement, and maintain a robust internal control framework aligned with company policies, regulatory requirements, and industry best practices.

  • Provide overall control governance of key financial controls, such as cash reconciliation.

  • Establish and maintain key control documentation across operational activities.

  • Drive root cause analysis and corrective action to mitigate risk in operational processes.

  • Cash Reconciliation

  • Lead a team responsible for monitoring and reconciling cash flows across participant transactions (contributions, distributions, loans, rollovers, fees, etc.)

  • Operations Support & Integration

  • Partner with Operations leadership to drive continuous improvement toimprove adherence to internal policies and regulations.

  • Monitor and enhance financial controls forkey operational indicators.

  • Reporting & Insights

  • Provide actionable insights to senior leadership through regular reporting on financial control effectiveness, risk exposure, and compliance status.

  • Develop metrics and dashboards to track control performance and areas for improvement.

  • Cross-functional Collaboration

  • Influence and educate teams on the importance of strong financial controls in achieving strategic objectives.

  • At Ascensus we are guided by our Core Values of People Matter, Quality First and Integrity Always®.

    They inspire us every day to prioritize an environment of respect for those we serve and one another and should be visible in your actions on a day-to-day.

    Responsible for protecting, securing, and proper handling of all confidential data held by Ascensus to ensure against unauthorized access, improper transmission, and/or unapproved disclosure of information that could result in harm to Ascensus or our clients.

    Supervision

  • Build and manage a team of professionals focused on cash reconciliation, internal controls and compliance within operations.

  • Lead a team responsible for cash reconciliation for Operations.

  • Influence a high performing team through implementation of effective talent and performance management, motivation, and coaching.

  • Engages associates in a positive and professional manner where inclusion and diversity of thought are leveraged for innovation and continuous improvement.

  • Works with leadership team to set and execute associate SMART goals/objectives.

  • Maintain asafe and healthy work environment by establishing, following, and enforcing standards and procedures.

  • Section 3: Experience, Skills, Knowledge Requirements 

  • Bachelor’s degree in accounting, finance, or related field (MBA or CPA preferred)

  • 10+ years of experience in financial services operations, with a focus on and progressive experience in internal controls, risk management, and reconciliation; including controls framework and audit practices

  • 5+ years of leadership experience

  • Proven experience and knowledge of the retirement industry

  • Exceptional analytical, problem solving, and communication skills 

  • Strong influencing skills across all levels, including executives

  • Lean or Six Sigma knowledge a plus

  • Background in process automation or systems implementation a plus

  • Results driven/results oriented, problem solver, decision maker

  • Adapts to changing priorities in a dynamic, fast-paced business culture.

  • Prioritizes, organizes, and manages multiple projects simultaneously under constantly changing dynamics.

  • Interacts with and influences management and contributors at all levels of the organization and across functions.

  • We are proud to be an Equal Opportunity Employer


    Required Skill Profession

    Operations Specialties Managers



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