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Urgent! Director of Admissions Job Opening In South San Francisco – Now Hiring Advisory and Consulting Services



Job description

  • This position will ensure, the Admissions team meet pre-set goals and performance standards for the continued success of the campus.

    The Director of Admissions will monitor employee staffing levels, lead flow, planning and implementing local area marketing initiatives with the Marketing team.

    Recruit, train, manage, supervise and motivate Admissions Representatives and support staff
    Ensures that phone calls are evaluated for each Admissions Representative biweekly and interviews are evaluated for each Representative once monthly.

    Conduct Professional Standards evaluations on a quarterly basis.

    Conducts annual and semi-annual performance reviews of each employee reporting to Admissions.

    Works with peer departments to ensure overall success of the campus by delivering excellent customer service and student experience
    Observes interviews and listens to phone calls to provide feedback and coaching to ensure successful performance
    Reviews all inbound recorded calls within 72 hours to ensure accurate lead entry and proper handling of calls by front desk
    Ensure staffing schedules/shifts are arranged to ensure full coverage for inbound leads during hours of operation
    Monitor and respond appropriately to public reviews and mystery shops
    Track, monitor and report on progress toward start goals
    Coaches and develops Admissions Representatives identified as potential leaders to prepare for future admissions director roles
    Works with the campus management team to ensure adequate resources to meet admissions goals.

    Reviews daily and weekly performance with admissions standards.

    Submits reports, forecasts and other documents as required accurately and on time
    Work closely with Financial Aid department to hold STITCH/GAP meetings in order to maintain excellent customer service and interview to start performance
    Works with the campus Executives and Regional Directors to periodically assess whether or not admissions policies and procedures are meeting the goals of the campus
    Plans and conducts campus-based events like open houses, orientations etc.
    Conduct daily standups and weekly team meetings to build team cohesiveness, review progress toward goals, policies and procedures, best practices
    Correspond with prospective students, applicants, and others seeking information on admissions standards
    Provides input for budgets, training meetings, campus facilities, etc.
    Ensure that business professional dress code is followed by all Admissions staff members Monday through Friday
    Completes other projects and duties as assigned
    Must have high integrity, solid business acumen including numerical and analytical ability
    Must be reliable and presentable as a leader on the campus in a department with student-facing duties
    Provides guidance throughout the admissions process
    Has high energy and is committed team player with excellent leadership capabilities; must have ability to train and develop subordinates
    Familiarity with CRM, CampusVue and Proficient in MS Office
    Superior verbal and written communications skills
    Fast paced, dynamic and collaborative team environment, internally and externally

    Pay Range: 90k - 100k Depending on years of Admissions Management Experience

    Qualifications

    Must have a proven admissions track record with a minimum of four years with direct enrollment management experience
    Demonstrated proficiency with enrollment management practices
    Minimum of a bachelor’s degree preferred
    Candidate must possess strong organizational skills, leadership, development and implementation skill
    Ability to multi-task, excellent written and verbal communication skills; communicate effectively with individuals of diverse socio- economic and multi-cultural backgrounds; respect and ethics required

    Additional Information

    We Offer:

    Medical, Dental and Vision starting the 1st of the month following 30 days of employment
    2 Weeks’ starting Vacation per year.

    Increasing based on years of service with company
    12 paid Holidays and 2 Floating Holiday
    401K with a Company Match
    Company Paid Life Insurance at 1x’s your annual salary
    Leadership development and training for career advancement
    Tuition assistance and Forgiveness for you and your family up to 100% depending on program

  • Required Skill Profession

    Other Management Occupations



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