Director of Data Strategy and Analytics

Job description

Position Title:

•                      Director of Data Strategy and Analytics Department:                      Finance Reports to:                          Chief Financial Officer FLSA Status:                        Exempt Position Summary : This role develops and maintains information platforms to support the Trust’s data strategy and decision-making.


• Reporting to the CFO, the Director of Data Strategy and Analytics works with leadership and staff to leverage data for evaluation, opportunity identification, trend detection, forecasting, and continuous improvement.
• The position collaborates with the core analytics team and connects analysts and experts across marketing, finance, operations, fundraising, and programming.
• The Director also implements KPI dashboards to guide leadership and team decisions.

Knowledge, Skills & Experience Required :

• Education : Bachelor’s degree required.

Work Experience :

• Minimum of 5 years’ experience in business intelligence, data analysis, or organizational development required.


• Deep understanding of technical and business aspects within a complex data landscape.
• Experience in arts administration is helpful.

Supervisory Experience :

• Supervisory experience is preferred.

Technical Skills :

• Experience with analytics platforms such as Tableau, Sisense, Qlik, and Microsoft Power BI.


• Proficient in the Microsoft Office suite, including advanced skills in Excel.
• Familiar with CRM sales software applications like Tessitura and financial applications such as Sage Intacct.
• Understanding of API integrations, data lakes, data warehouses, and familiarity with machine learning and artificial intelligence tools, with experience in large language models considered advantageous.
• Familiarity with data governance and compliance practices.

Intangibles :

• Exceptional listening and communication skills.  Sensitive to user issues and able to communicate with different stakeholders with varying levels of sophistication.  Proactive, diplomatic, and strong problem-solver.  Able to combine big picture vision with attention to detail.  Outstanding customer service orientation, business acumen, and understanding of organizational priorities.  Essential Functions : Main job responsibilities :  Champion effective communication and change management initiatives organization-wide, fostering collaboration and mindset shifts to support data-based decision making.


• Drive management of enterprise data, training of analysts, and coordinate data analytics education across the organization.
• Foster a culture that elevates the importance of quality data collection, shared understanding, and data-based decision making.
• Translate leadership requirements into actionable strategies, overseeing the implementation or improvement of data platforms and cloud data warehouses.
• Lead strategic and operational planning for the organization’s data management practices, focusing on meeting business needs and requirements through data functions.
• Identify opportunities for the organization to further leverage data and improve its business processes and operational effectiveness.
• Further develop and create effective connections across the organization’s data management and analytics team members.
• Mentor and help increase skills of existing analysts.
• Lead data literacy initiatives across departments to help strengthen the organization’s ability to make data-driven decisions.
• Establish data definitions and governance goals, objectives, and operating procedures.
• Understand the IT side of the organization’s data analytics operations.
• Review and monitor the organization’s data related to procurements and resourcing in support of leadership financial decisions.
• Develop business justifications and cost-benefit analyses for data related spending and initiatives.
• Understand the different business requirements for data (marketing, finance, operations, fundraising, programming), for example, measuring audience growth, recognizing and suggesting revenue opportunities, tracking donor engagement, and forecasting financial outcomes.
• Provide actionable insights on audience development, program evaluation, and impact reporting.
• Master business intelligence tools and work proactively to determine how leaders across the Trust can utilize available data.
• Demonstrate a commitment to diversity, equity, accessibility, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias.
• Other responsibilities as may be assigned.

Decision-making responsibility :

• The Director has significant discretion regarding how internal and external stakeholders utilize data.

Budget responsibility :

• This position does not have budget responsibility; however, the Director needs to have a strong understanding of how data impacts financial outcomes, how to analyze and forecast financial data, and how to increase transparency and understanding of financial sustainability.

Strategic responsibility :

• The Director strategizes with Trust leadership regarding software functionality and how to benchmark success across the organization.

Reporting requirements :

• This position is instrumental in assisting department management and member organizations with extracting reporting data, understanding the data, and developing KPI’s.  Travel requirements : Limited travel (less than 5%) is required for this position.

Physical demands :

• This position involves mainly office work – occasional lifting up to 20-30 lbs.
  
  may be required.  The individual should be able to sit and/or view a computer screen for extended periods of time.  Salary range starts at $100,000 The Pittsburgh Cultural Trust is an equal opportunity employer.  All applicants are considered for employment without attention to race, color, age, religion, sex, sexual orientation, gender identity, ethnicity, national origin, veteran, or disability status.


• Employees are expected to be able to perform the essential duties and responsibilities of this position, with or without job modification/reasonable accommodation.
• If an employee believes a job modification/reasonable accommodation is needed, please contact Human Resources so that a review can be conducted.
• The Pittsburgh Cultural Trust strives to comply with the accommodation provisions of the Americans with Disabilities Act, Title VII of the Civil Rights Act, the Pregnant Workers Fairness Act, and other related federal, state, and local laws.
  
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Required Skill Profession

Operations Specialties Managers