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Urgent! Director of Operations Job Opening In Baltimore – Now Hiring Frontline Source Group

Director of Operations



Job description

Job Description

Director of Operations

Our client in Baltimore, MD, is currently seeking a Director of Operations to join their team on a direct-hire basis.

Company Profile:

  • Specialty Grocery Retailer
  • Team-Oriented Atmosphere
  • Passionate about Food and People
  • Director of Operations:

    We are looking for a visionary Director of Operations to oversee and drive growth and operational excellence for our client's specialty food retail locations in the Baltimore metropolitan area.

    This executive position requires a strategic leader who can enhance the brand, foster a culture of exceptional customer service, and ensure sustainable profitability.

  • Collaborate closely with executive leadership to develop and implement growth strategies
  • Drive revenue optimization through innovative merchandising and market expansion
  • Lead annual planning processes, including forecasting, budgeting, and resource allocation
  • Champion continuous improvement initiatives for efficiency and customer satisfaction
  • Mentor location managers and oversee performance across all departments
  • Build high-performing teams through recruitment, development, and succession planning
  • Promote an inclusive workplace culture focused on growth, accountability, and exceptional service
  • Facilitate cross-functional collaboration to achieve organizational goals
  • Establish and monitor key performance indicators across various areas
  • Implement scalable systems and processes to support current operations and future growth
  • Lead initiatives to reduce waste, optimize inventory turnover, and maximize profitability
  • Ensure compliance with regulatory requirements and company policies
  • Analyze market trends and competitive landscape to drive differentiation
  • Oversee product selection, pricing strategies, and promotional campaigns
  • Enforce brand standards consistently across all touchpoints
  • Director of Operations Background Profile:

  • 10-15 years of progressive leadership experience in multi-location retail operations
  • Strong financial management skills with P&L responsibility
  • Proven track record of driving sales growth and operational improvements
  • Advanced financial acumen and business analysis expertise
  • Excellent communication and interpersonal skills
  • Strong problem-solving abilities and experience in process optimization
  • Successful in leading change initiatives and managing complex projects
  • Experience in talent development and team building
  • Results-oriented with a focus on customer satisfaction
  • Adaptable and collaborative in fast-paced environments
  • Strong business judgment and decision-making skills
  • Proficient in technology, including Microsoft Office Suite
  • Occasional weekend availability required
  • Features and Benefits:

  • Comprehensive medical, vision, and dental coverage
  • Generous paid time off and employee discount programs
  • Supportive and collaborative team environment

  • Required Skill Profession

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