Director of Revenue and Accounts Receivable

Job description

Overview


Our Commitment to Equity
The Y actively promotes a culture free from bias and injustice.

We are dedicated to removing institutional and systemic barriers that result in oppression and racism.

We will be accountable to marginalized communities for creating equitable and sustainable environments where social justice is woven into every facet of our programs, and by caring for our communities in a culturally versatile and respectful manner.





Job Summary

The Director of Revenue and Accounts Receivable is responsible for the full revenue cycle for the YMCA of Greater Seattle, including accurate billing, disciplined collections, timely cash application, reliable cash forecasting, grant billing accuracy , and government grant compliance .

Reporting to the Vice President of Finance and Accounting, this role supervises a Grants Billing team an d A/R Accountant and serves as the functional lead for revenue system integrations across multiple revenue systems.

This role owns operational revenue controls and audit readiness for billing and collections, and partners with the Senior Director of Accounting and Compliance on external audits, grant compliance reviews, and control remediation .



We strive to build a community where all people, especially the young, develop their fullest potential in spirit, mind, and body.

Stewarding our revenue streams is critical to sustaining that mission.



Position Type/Expected Hours of Work

This is a full-time position, and hours of work and days are Monday through Friday, 8:30 a.m. to 5:00 p.m. Occasional evening and weekend work may be required as job duties demand.


What You Will Get From Working at The Y

+ Membership to the YMCA of Greater Seattle for you and your household


+ Medical, Dental, Vision, and Life insurance


+ Retirement with generous employer contributions


+ Free access to mental health resources


+ Rapidly accruing paid time off (PTO)


+ Full-time employees qualify for a 50% discount, and part-time employees qualify for a 25% discount, on eligible Childcare Services.



* Some benefits only available to full-time staff
Hiring Range: $85,000 - $108,000 annually

Responsibilities

Revenue Cycle Management

+ Oversee the end- to- end revenue cycle to ensure timely , accurate billing across programs, memberships, camps, fundraising, and government grants.




+ Own month end revenue and A/R close, including subledger reconciliations, revenue entries and accruals, grant payments, and deferred revenue roll-forwards.




+ Manage collections, cash application , and weekly cash forecasting; minimize unapplied receipts and drive timely follow up on aging receivables.




+ Lead grant billing and compliance: coordinate monthly spend-downs, validate federal and state invoices for allowability and coding, and maintain the grants compliance and reporting calendar.




+ Maintain audit-ready documentation and serve as the primary operational owner for revenue schedules; act as the key contact for external auditors and grantor reviews.




+ Design, implement, and monitor revenue cycle controls, SLAs, and checklists aligned to 2 CFR 200; coordinate control testing and remediation with the Senior Director of Accounting and Compliance.




+ Standardize work through templates, dashboards, and process improvements; facilitate subrecipient invoicing and interpret contract billing requirements.



+ Build team resilience through cross-training so at least two staff can bill each major grant and cover critical functions Coordinate with the Senior Director of Accounting and Compliance on audit schedules , audit responses, single audit sampling, and remediation plans.





Grant Billing and Compliance

+ Lead the government grants billing team, setting priorities, quality standards, and performance expectations.




+ R eview and approv e of all federal and state invoices for allowability, correct coding, GAAP and Uniform Grant Guidance compliance, and complete support prior to submission .

Review funder portal activity to ensure invoices are submitted and approved in a timely manner.




+ Oversee the reconciliation of grants revenue, receivables, expenditures, indirect costs, and cash receipts monthly and resolve coding or eligibility issues promptly.




+ Maintain the grants compliance and reporting calendar, ensure timely funder portal submissions, and manage renewals and site visit timelines.




+ Oversee monthly reconciliation of grant revenue, receivables, expenditures, indirect costs, and cash receipts; resolve coding and eligibility issues promptly.




+ Serve as the fiscal liaison to funders; prepare materials for desk reviews and audits, explain billing methodology , and drive closure of findings.




+ Manage subrecipient invoicing, monitoring, and compliance processes to protect program integrity and funding.




+ Review and interpret contracts to determine billing, reporting, and documentation requirements.




+ Review and approve all grant-related reports, ensure proper filing and retention of report documentation, and enforce timely submission.




+ Provide training and guidance to billing staff and program partners on regulatory changes, policy updates, and best practices.




+ Identify and implement process improvements, templates, and controls to reduce errors and accelerate reimbursement.



Systems Integration and Data Integrity:

+ Act as product owner for revenue-billing integrations (Traction Rec, Raiser’s Edge, UltraCamp , Salesforce, ERP), prioritize updates with Information Services, and manage the backlog.




+ Document end- to -end data flows from registration to revenue recognition and maintain auditable mappings and retention points.




+ Own monthly control reconciliations tied to integration feeds and verify mappings produce defensible revenue records.




+ Drive issue resolution and continuous improvement with IS, vendors, and users to reduce exceptions and manual work.




+ Partner with the Senior Director of Accounting and Compliance on system access controls, configuration changes that affect revenue recognition, and audit evidence requirements.



Team Leadership :

+ Manage Grants Billing Specialists and the A/R Accountant: recruit, set objectives , coach, and run performance reviews.




+ Ensure the team maintains audit-ready documentation and compliance with 2 CFR 200 and internal policies.




+ Provide ongoing technical guidance and training on grant billing, allowability, and documentation best practices.




+ Build cross-training and coverage plans so critical functions are resilient.



Reporting & Analysis

+ Produce monthly A/R aging, collection metrics, and revenue variance reports for senior leadership.




+ Deliver audit-ready revenue reconciliations and control metrics to the VP and Senior Director of Accounting and Compliance.




+ Diagnose root causes for billing delays, denials, and write-offs, recommend corrective actions, and track remediation.




+ Provide ad hoc analyses, quick-turn variance bridges, and cash impact modeling to support decision-making.




+ Prepare schedules and workpapers for Form 990 revenue sections and single audit revenue sampling

Process Improvement & Controls

+ Maintain A/R policies for credit memos, adjustments, refunds, and write-offs, and enforce approval thresholds and cutoffs.




+ Design and enforce internal controls and segregation of duties across billing, collections, and cash application, retaining audit evidence.




+ Define service levels and SLAs, monitor KPIs, and convert recurring ad hoc work into templates or automation.




+ Lead control self-testing, document results, and manage remediation until issues are closed.




+ Ensure timely , complete audit support with organized workpapers and clear narratives.




+ Ensure timely , complete audit support by maintaining organized workpapers and responding to auditor requests with clear narratives and evidentiary backup

Other Duties

+ Clarify role boundaries: this position owns operational billing, collections, and revenue system management, while Senior Director of Accounting and Compliance owns audit strategy, tax filings, and enterprise control assurance; both coordinate on audit deliverables and remediation.




+ Represent Finance in grantor compliance reviews and desk audits, preparing materials and responding to funder inquiries as needed.


* Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.





Code of Conduct for Applicants (https://seattleymca.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=191063&hashed=999166779)

Qualifications


+ Bachelor’s degree in Accounting , Finance, or related field; CPA or grants-compliance certification preferred.




+ 7+ years progressive A/R or revenue-cycle experience, with at least 3 years supervising staff.




+ Strong knowledge of federal/state grant billing, 2 CFR 200, and single audit requirements; experience supporting external audits and desk reviews.




+ Demonstrated success in reducing A/R aging, improving cash flow, and strengthening revenue controls.




+ Hands-on experience with Traction Rec, Raiser’s Edge, UltraCamp and an ERP such as NetSuite; experience across multiple systems preferred.




+ Advanced Excel and data analysis skills; familiarity with BI/dashboard tools and NetSuite a plus.




+ Clear communicator who can translate finance concepts for non-finance partners.




+ Highly organized, detail oriented, and able to manage competing priorities in a matrixed environment.




+ High ethical standards and commitment to confidentiality.



+ Commitment to the YMCA mission, values, and diversity, equity, and inclusion

You'll be a great fit for the Seattle Y if you:

+ Thrive on working in a collaborative environment.




+ Are very adaptable.




+ Have high ownership and strong work ethic.




+ Are a great problem solver who can think on your feet.




+ Truly enjoy being of service to people.




+ Like being part of a team that cares about one another as people and enjoy working together.




+ Want to know that the work you do contributes to building a better, stronger community for all.



OUR MISSION

Building a community where all people, especially the young, are encouraged to develop their fullest potential in spirit, mind, and body.



OUR VALUES

+ Respect


+ Responsibility


+ Honesty


+ Caring


+ Passion for Excellence

YGS is an equal opportunity employer and is committed to creating a diverse and equitable work environment .

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by local, state, or federal law.



We are a drug & alcohol-free workplace.

We participate in the Federal E-Verify system.





If you need assistance of any kind with the application process, reach out to recruiting@seattleymca.org.

Required Skill Profession

Other General