Know ATS Score
CV/Résumé Score
  • Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role: Dispatch Support Coordinator.
United States Jobs Expertini

Urgent! Dispatch Support Coordinator Job Opening In Ankeny – Now Hiring Ruan

Dispatch Support Coordinator



Job description

Job Description

On-site position located in Ankeny, IA. Schedule: Monday-Friday 10:30 PM-6:30 AM Ruan presents a great opportunity within the new Extended Operations Center that is changing the way Ruan does their business.

Our team members will be trained to provide seamless support and business continuity to Ruan's operations team members and customers outside of traditional work hours and provide services that can be more efficiently completed by a centralized team in Des Moines.
Team members will provide central customer service and dispatch support for multiple operations throughout the Ruan network, including drivers, customers, maintenance and operations staff.

Assign workload for available drivers, monitor product movements and resolve delivery and scheduling issues.

Properly monitor, edit and update the Ruan transportation management systems to ensure all required operational data is accurately captured in a near real-time manner.

Responsibilities:
  • Accurately prepare and process real time data including but not limited to maintaining driver activities in computer systems, driver hours of service, fuel inquiries and other required items.

    Responsible to update driver and dispatch information into dispatch system real time.
  • Respond to customer issues, may include but not limited to looking up information, completing reports and updating orders, recording necessary information and responding to emails.
  • Effectively communicate with operations on a regular and timely basis regarding issues impacting the customer and/or their service expectations and commitments.
  • Record and maintain an updated computer log of incidences.

    Manage administrative and customer service responsibilities.
  • Assist operations team members and drivers with training and resource material for standard operational processes and procedures as necessary.
  • Perform other job related duties and special projects as required.
  • Requirements

    Education: High School Diploma/GED or equivalent experienceExperience: 1-2 years' experience in Transportation, dispatching, customer service, or other related experience
  • Requires excellent oral and written communication skills.

    Must be able to provide good customer service and problem-solving abilities.

    Must be dependable, reliable and able to work independently in a fast-paced environment.

    Needs strong organizational, prioritization, and multitasking skills.
  • Employee should have some knowledge in DOT rules and regulations.
  • Strong computer skills including MS Office Suite (Word, Excel, Outlook) and ability to learn to work on various software required.
  • Benefits: Ruan provides benefits which include: Medical, Dental, Vision, Disability, Life, as well as 401k and Paid Time Off.


    Required Skill Profession

    Operations Specialties Managers



    Your Complete Job Search Toolkit

    ✨ Smart • Intelligent • Private • Secure

    Start Using Our Tools

    Join thousands of professionals who've advanced their careers with our platform

    Rate or Report This Job
    If you feel this job is inaccurate or spam kindly report to us using below form.
    Please Note: This is NOT a job application form.


      Unlock Your Dispatch Support Potential: Insight & Career Growth Guide


    • Real-time Dispatch Support Jobs Trends in Ankeny, United States (Graphical Representation)

      Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Dispatch Support in Ankeny, United States using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 39315 jobs in United States and 13 jobs in Ankeny. This comprehensive analysis highlights market share and opportunities for professionals in Dispatch Support roles. These dynamic trends provide a better understanding of the job market landscape in these regions.

    • Are You Looking for Dispatch Support Coordinator Job?

      Great news! is currently hiring and seeking a Dispatch Support Coordinator to join their team. Feel free to download the job details.

      Wait no longer! Are you also interested in exploring similar jobs? Search now: .

    • The Work Culture

      An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Ruan adheres to the cultural norms as outlined by Expertini.

      The fundamental ethical values are:
      • 1. Independence
      • 2. Loyalty
      • 3. Impartiality
      • 4. Integrity
      • 5. Accountability
      • 6. Respect for human rights
      • 7. Obeying United States laws and regulations
    • What Is the Average Salary Range for Dispatch Support Coordinator Positions?

      The average salary range for a varies, but the pay scale is rated "Standard" in Ankeny. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

    • What Are the Key Qualifications for Dispatch Support Coordinator?

      Key qualifications for Dispatch Support Coordinator typically include Operations Specialties Managers and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.

    • How Can I Improve My Chances of Getting Hired for Dispatch Support Coordinator?

      To improve your chances of getting hired for Dispatch Support Coordinator, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

    • Interview Tips for Dispatch Support Coordinator Job Success
      Ruan interview tips for Dispatch Support Coordinator

      Here are some tips to help you prepare for and ace your job interview:

      Before the Interview:
      • Research: Learn about the Ruan's mission, values, products, and the specific job requirements and get further information about
      • Other Openings
      • Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.
      • Dress Professionally: Choose attire appropriate for the company culture.
      • Prepare Questions: Show your interest by having thoughtful questions for the interviewer.
      • Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.
      During the Interview:
      • Be Punctual: Arrive on time to demonstrate professionalism and respect.
      • Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.
      • Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.
      • Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.
      • Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.
      • Follow Up: Send a thank-you email to the interviewer within 24 hours.
      Additional Tips:
      • Be Yourself: Let your personality shine through while maintaining professionalism.
      • Be Honest: Don't exaggerate your skills or experience.
      • Be Positive: Focus on your strengths and accomplishments.
      • Body Language: Maintain good posture, avoid fidgeting, and make eye contact.
      • Turn Off Phone: Avoid distractions during the interview.
      Final Thought:

      To prepare for your Dispatch Support Coordinator interview at Ruan, research the company, understand the job requirements, and practice common interview questions.

      Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Ruan's products or services and be prepared to discuss how you can contribute to their success.

      By following these tips, you can increase your chances of making a positive impression and landing the job!

    • How to Set Up Job Alerts for Dispatch Support Coordinator Positions

      Setting up job alerts for Dispatch Support Coordinator is easy with United States Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!