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Urgent! Dispatcher - Central Communications Officer - Evenings Job Opening In New Haven – Now Hiring Yale New Haven Health
Overview
To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values.
These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.
Responsibilities include staffing an established Protective Services dispatch center with overall auspices of telephone and radio communication, camera and alarm monitoring, handling 155 calls as well as Computerized Aided Dispatch (CAD) information entries.Controls the communications and access control network(s) in Protective Services Headquarters.
Performs varied responsibilties such as triaging communications, written documentation, data entry incident tracking, building access for numerous access points simultaneously, operating lost and found system, and patient valuables system.
Monitors cameras in an effort to support crimes prevention efforts via IP video.
Monitors alarm annunciation computer system(s).
Operates radio dispatch and department telephone system(s) answering 155 emergency calls and dispatches in coordination with Call Center Operators.
Is the primary customer contact for routine and emergency calls.
Monitors the fire alarm systems.
All radio and telephone communication will be done in a polite and courteous manner at all times.
EEO/AA/Disability/Veteran
Responsibilities
EDUCATION
Requires high school diploma or equivalent.
Expected to successfully complete the departments FTO program.
Statewide Emergency Telecommunications certification is preferred.
EXPERIENCE
Minimum of one year of Quality experience in a Security, Police, Fire, EMS, DMV-type Officer / Peace Officer OR Dispatch position for same which includes clerical duties, heavy telephone / radio usage, with rapid and accurate decision making.
Minimum one year experience with computers, with basic computer skills.
Most Security Systems are proprietary so experience on any system is a plus, however, Protective Services will train incumbent on our systems as needed.
LICENSURE
State of CT Guard Card is preferred at date of hire.
Once hired must meet the requirements set forth by the CT Department of Public safety s pertains to the licensing of Security Officers.
SPECIAL SKILLS
Ability to maintain current and accurate records.
Have good diplomatic communication skills.
Must be capable of monitoring security, fire alarms, and cameras.
Be knowledgeable in the use of Digital radio systems to dispatch personnel as needed.
Must be computer literate or able to undergo appropriate training, to ensure a safe and secure working environment.
Must complete in house training to obtain a good working knowledge of the Software House CCure9000 Access control system.
Must be proficient in decision making with the ability listen to complaints and or request for service under duress and dispatch resources accordingly.
Must obtain an intimate familiarity with day-to-day Hospital operations critical to the success of Yale New Haven Hospital Protective Services Department.
Must be able to sit for long periods of time.
Material Recording, Scheduling, Dispatching, And Distributing Workers
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Unlock Your Dispatcher Central Potential: Insight & Career Growth Guide
Real-time Dispatcher Central Jobs Trends in New Haven, United States (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Dispatcher Central in New Haven, United States using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 7695 jobs in United States and 207 jobs in New Haven. This comprehensive analysis highlights market share and opportunities for professionals in Dispatcher Central roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Yale New Haven Health is currently hiring and seeking a Dispatcher Central Communications Officer Evenings to join their team. Feel free to download the job details.
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An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Yale New Haven Health adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Dispatcher Central Communications Officer Evenings Jobs United States varies, but the pay scale is rated "Standard" in New Haven. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Dispatcher Central Communications Officer Evenings typically include Material Recording, Scheduling, Dispatching, And Distributing Workers and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Before the Interview:To prepare for your Dispatcher Central Communications Officer Evenings interview at Yale New Haven Health, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Yale New Haven Health's products or services and be prepared to discuss how you can contribute to their success.
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